Toky + Zendesk

Create Zendesk tickets from new Toky calls

Turn your inbound and outbound calls in actionable Zendesk tickets. For every call registered in Toky, Zapier will create a Zendesk ticket so you don't have to worry about manually registering calls.

Turn your inbound and outbound calls in actionable Zendesk tickets. For every call registered in Toky, Zapier will create a Zendesk ticket so you don't have to worry about manually registering calls.

  1. When this happens...
    TokyToky
    New Call

    Trigger when there is a new call in Toky.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Toky triggers, actions, and search

    New Call

    Trigger when there is a new call in Toky.

    Trigger
    Instant
    Try It
  • Toky triggers, actions, and search

    New Voicemail

    Trigger when there is a new voicemail in Toky.

    Trigger
    Instant
    Try It
    • From NumberRequired

    • To NumberRequired

    • Text Message BodyRequired

    Action
    Write
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
  • Toky triggers, actions, and search

    New Text Message

    Trigger when there is a new incoming Text Message in Toky.

    Trigger
    Instant
    Try It
    • Phone NumberRequired

    • Created ByRequired

    • Email of the Contact

    • First Name

    • Last Name

    Action
    Write
    • Contact NumberRequired

    Action
    Search
    • ViewRequired

    Trigger
    Scheduled
    Try It
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toky logo

About Toky

Toky is a cloud telephony service that helps you to start your business call center, make and receive calls, send SMS and much more.
Help

Related categories

  • Phone & SMS
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn moreHelp

Related categories

  • Customer Support

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