Integrate Trustpilot with Email by Zapier to automate your work
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Frequently Asked Questions about Trustpilot + Email by Zapier integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Trustpilot and Email by Zapier
How do I set up an integration between Email by Zapier and Trustpilot?
To set up the integration between Email by Zapier and Trustpilot, navigate to the Zapier website, create a new Zap, and select Email by Zapier as your trigger app. Set the trigger based on incoming email details. Then, choose Trustpilot as your action app and configure what you want to happen in Trustpilot when an email is received.
What triggers can be used with Email by Zapier when integrating with Trustpilot?
When integrating with Trustpilot, you can use various triggers with Email by Zapier such as 'New Inbound Email' or specific email events. These triggers allow you to automate actions in Trustpilot based on new emails received.
Are there any prerequisites for using Email by Zapier with Trustpilot?
Before using Email by Zapier with Trustpilot, ensure you have active accounts on both platforms. Additionally, verify that your email settings allow external apps to access incoming messages via unique zapmail addresses provided during setup.
Can I send customer review requests from my email directly to Trustpilot using this integration?
Yes, our integration allows you to automatically forward customer review requests received via email directly into your Trustpilot account. Set up the action in the Zap configuration where you parse the content of the email for relevant data needed for sending review invitations.
How can errors in email processing affect the integration with Trustpilot?
Errors in processing emails can prevent actions from executing properly in Trustpilot. For instance, if an expected field is missing from an inbound email or if there's an issue parsing content, it may result in failed attempts at posting reviews or updates.
Is it possible to customize what actions are triggered in Trustpilot based on different types of emails received?
Yes, you can customize actions triggered in Trustpilot based on specific criteria within different types of emails. Use filters and conditional logic within our platform to tailor these processes according to your needs.
What should I do if the integration between Email by Zapier and Trustpilot stops working unexpectedly?
If the integration stops working unexpectedly, first check both platforms' status pages for any known outages. Then verify that all configurations are correct in your Zaps and ensure account credentials are valid and have not expired.
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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- DomainRequired
- Email Template for InvitationsRequired
- Trustpilot SiteRequired
- Sender Name
- Sender E-MailRequired
- Reply to E-Mail
- Preferred Sent TimeRequired
- Recipient NameRequired
- Recipient E-Mail AddressRequired
- Reference IdRequired
- Setup Directions
Try It
- Email AddressRequired
Try It- Free_test_limitation
- ToRequired
- SubjectRequired
- Body (HTML or Plain)Required
- Attachment
- From_name
- Reply_to
- Cc
- Bcc
- Force Linebreaks?
- Enable read receipts?