Integrate Twilio with SMS by Zapier to automate your work

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1. Choose a Trigger

An event that starts an automation

2. Choose an Action

The event an automation performs after it's triggered

Endless possibilities

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How Zapier works

Zapier makes it easy to integrate Twilio with SMS by Zapier - no code necessary. See how you can get setup in minutes.

Select a trigger from Twilio

A trigger is an event that starts your Zap and runs the workflow. For example, with Twilio, a trigger could be "New Phone Number."

A trigger is the event that kicks off your automated workflow.

Setup an action from SMS by Zapier

An action is what takes place after the automation is triggered. For example, with SMS by Zapier, the action could be "Send SMS."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Twilio to SMS by Zapier

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Triggers and actions are the main components of every automated workflow.

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Customers who say using Zapier has made them better at their job

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Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Set up your first integration

Quickly connect Twilio to SMS by Zapier with a Zapier template.

Our most popular template

Send SMS messages for new Twilio SMS messages
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Twilio + SMS by Zapier
Send sms via SMS by Zapier for every new call in Twilio
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Twilio + SMS by Zapier
Send sms for new Twilio recordings with SMS by Zapier
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Twilio + SMS by Zapier

Send SMS messages for new Twilio SMS messages

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Twilio + SMS by Zapier

Send sms via SMS by Zapier for every new call in Twilio

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Twilio + SMS by Zapier

Send sms for new Twilio recordings with SMS by Zapier

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Twilio + SMS by Zapier

Make work flow with AI

Level up your Twilio to SMS by Zapier integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Frequently Asked Questions about Twilio + SMS by Zapier integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Twilio and SMS by Zapier

How do I integrate Twilio with SMS by Zapier?

To integrate Twilio with SMS by Zapier, you need to set up a new Zap where Twilio acts as the trigger app and SMS by Zapier acts as the action app. Log in to your Zapier account, click on 'Make a Zap,' and select Twilio. Choose a trigger event such as 'New Incoming SMS,' then connect your Twilio account. Next, set the action app to 'SMS by Zapier' and specify what should happen when the trigger occurs, like sending out an SMS message.

What triggers are available for Twilio in Zapier?

When integrating Twilio with our platform, you can use triggers such as 'New Incoming SMS,' 'New Call Alert,' and 'New Recording.' These triggers activate specific Zaps that perform actions like sending an automatic reply via SMS or logging call details into a spreadsheet.

Can I send an automatic text response using this integration?

Yes, using our integration between Twilio and SMS by Zapier, you can set up a Zap to automatically send a text response whenever you receive an incoming message on your Twilio number. After selecting the appropriate trigger (e.g., 'New Incoming SMS'), choose the action to be 'Send SMS' in the setup workflow.

Are there any prerequisites for connecting Twilio with SMS by Zapier?

Before setting up your integration, ensure that you have active accounts with both Twilio and Zapier. Additionally, you'll need proper authentication credentials from Twilio to connect it within our platform. Ensure you've configured your phone numbers within your Twilio account to enable messaging services.

What actions can be performed using SMS by Zapier in this setup?

Once you've set up your integration with Twilio triggering events, you can perform actions like sending outgoing messages using 'Send Outbound SMS' or notifying a team member about specific events via text message through our platform's capabilities.

Does this integration support multimedia messages (MMS)?

Currently, our integration focuses on handling standard SMS functionalities rather than multimedia messaging service (MMS). Therefore, you'll only be able to automate workflows involving text-based messages through this setup.

Is it possible to log received messages into Google Sheets using this integration?

Absolutely! You can create a automation that uses a received message on Twilio as a trigger. By setting Google Sheets as the action step after receiving an incoming message, we facilitate automatically logging pertinent details into specified spreadsheet columns each time the trigger conditions are met.

Connect Twilio and SMS by Zapier to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Connect Twilio and SMS by Zapier to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger

Start here

Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Phone Number
Triggers when you add a new phone number.
Trigger
Scheduled
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New Recording
Triggers when a new recording is available on your account.
Trigger
Scheduled
Try It
New Transcription
Triggers when a new transcription is available on your account.
Trigger
Scheduled
Try It
- From Number
  Required
- Alphanumeric Sender ID
- To Number
  Required
- Message
  Required
- Media_url
- Split_message
Action
Write
- Send_v2_copy
- From Number
  Required
- Message
  Required
Action
Write

- Instructions_copy
Trigger
Instant
Try It
- To Number
  Required
- Apply US Prefix
Trigger
Scheduled
Try It
- From Number
  Required
- To Number
  Required
- Message
  Required
- Voice
- Language
- Send Digits
Action
Write
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write