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Quickly connect Twilio to Webhooks by Zapier with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Twilio with Webhooks by Zapier - no code necessary. See how you can get setup in minutes.
Select a trigger from Twilio
Setup an action from Webhooks by Zapier
That’s it! You just connected Twilio to Webhooks by Zapier
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Frequently Asked Questions about Twilio + Webhooks by Zapier integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Twilio and Webhooks by Zapier
What is required to integrate Twilio with Webhooks by Zapier?
To integrate Twilio with Webhooks by Zapier, you'll need an active Twilio account and a Zapier account. In your Zap, set up Twilio as the trigger or action app depending on your workflow needs. You'll also need a webhook URL from Zapier that you will configure within your Twilio console.
How can I use Twilio as a trigger in my Zap?
When setting up Zaps, you can use 'Incoming SMS' or 'New Call' as triggers from Twilio. This means whenever you receive a message or call, the Zap will activate and push data using Webhooks by Zapier to initiate designated actions in other apps.
Can I set up multiple actions with a single webhook integration?
Yes, you can configure multiple actions within a single zap after receiving data from Twilio via Webhooks. For example, upon receiving an SMS via Twilio, you could send notifications to Slack and update records in Google Sheets concurrently.
How secure is the data transfer between Twilio and Webhooks by Zapier?
Data transferred between Twilio and Webhooks by Zapier is secured using HTTPS protocols. We recommend reviewing our security guidelines and verifying webhook sources for enhanced data protection.
What happens if there's an error with the webhook delivery?
If there's an error during delivery of webhooks between Twilio and our platform, Zapier will retry the request automatically several times. You can review errors and logs in the task history for troubleshooting.
Is coding necessary when integrating these two platforms?
No coding is required to integrate Twilio with Webhooks by Zapier. Our platform provides an intuitive interface that allows you to set up triggers and actions without needing any programming knowledge.
Why aren't my triggers firing correctly with the integration?
If triggers aren't firing correctly, ensure that your webhook URLs are set accurately within Twilio's settings. Additionally, check if authentication credentials are correct, and verify connectivity status on both ends using our diagnostic tools.
Connect Twilio and Webhooks by Zapier to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
Create more impactful campaigns with automation
Provide world-class support with a little help from automation
Automate your way to actionable, up-to-date data
Resolve incidents faster with automation
Practical ways you can use Twilio and Webhooks by Zapier
Receive SMS updates for new data entries
When a new POST request is caught by the Webhooks by Zapier, Zapier will send an SMS via Twilio to notify the business owner of the new data entry. This ensures real-time updates and quick responses to critical information.
Business owner
Alert support of high-priority tickets
When a high-priority ticket is received via Webhooks by Zapier, Zapier will send an SMS alert through Twilio to notify the customer support team immediately. This ensures that urgent issues are addressed promptly.
Customer support ops
Notify team of incoming sales meeting schedules
When a new call is scheduled in your calendar via a POST request caught by Webhooks by Zapier, Zapier sends an SMS through Twilio to notify all relevant sales team members about the upcoming meeting. This keeps everyone in the loop and allows better preparation.
Sales ops
SMS notifications for form completions
When a new marketing form submission is received via catch hook in Webhooks by Zapier, Zapier sends an SMS through Twilio to notify the marketing team. This helps in timely follow-ups with potential leads and enhances conversion rates.
Marketing & marketing opsSupported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Phone Number
Triggers when you add a new phone number.
Try It - New Recording
Triggers when a new recording is available on your account.
Try It - New Transcription
Triggers when a new transcription is available on your account.
Try It - From NumberRequired
- Alphanumeric Sender ID
- To NumberRequired
- MessageRequired
- Media_url
- Split_message
