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Integrate Twilio with Webhooks by Zapier to automate your work

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Webhooks by ZapierWebhooks by Zapier
2. Choose an Action
The event an automation performs after it's triggered
Endless possibilities

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Twilio with Webhooks by Zapier - no code necessary. See how you can get setup in minutes.

Select a trigger from Twilio

A trigger is an event that starts your Zap and runs the workflow. For example, with Twilio, a trigger could be "New Phone Number."
A trigger is the event that kicks off your automated workflow.

Setup an action from Webhooks by Zapier

An action is what takes place after the automation is triggered. For example, with Webhooks by Zapier, the action could be "Custom Request."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Twilio to Webhooks by Zapier

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.
Triggers and actions are the main components of every automated workflow.

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Customers who say using Zapier has made them better at their job

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Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Twilio to Webhooks by Zapier integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Connect Twilio and Webhooks by Zapier to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Practical ways you can use Twilio and Webhooks by Zapier

Receive SMS updates for new data entries

When a new POST request is caught by the Webhooks by Zapier, Zapier will send an SMS via Twilio to notify the business owner of the new data entry. This ensures real-time updates and quick responses to critical information.

Business owner
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Alert support of high-priority tickets

When a high-priority ticket is received via Webhooks by Zapier, Zapier will send an SMS alert through Twilio to notify the customer support team immediately. This ensures that urgent issues are addressed promptly.

Customer support ops
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Notify team of incoming sales meeting schedules

When a new call is scheduled in your calendar via a POST request caught by Webhooks by Zapier, Zapier sends an SMS through Twilio to notify all relevant sales team members about the upcoming meeting. This keeps everyone in the loop and allows better preparation.

Sales ops
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SMS notifications for form completions

When a new marketing form submission is received via catch hook in Webhooks by Zapier, Zapier sends an SMS through Twilio to notify the marketing team. This helps in timely follow-ups with potential leads and enhances conversion rates.

Marketing & marketing ops
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Connect Twilio and Webhooks by Zapier to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger
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Start here
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Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Learn how to automate Twilio on the Zapier blog

Learn how to automate Webhooks by Zapier on the Zapier blog

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About Twilio
An easy tool for developers to send and receive SMS and voice calls.
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    About Webhooks by Zapier
    Webhooks simply POST data (or JSON) to a specific URL every time we see something new. Webhooks can also accept data (or JSON) to kick off a workflow in Zapier.
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