Integrate Twilio with Zoho People to automate your work

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1. Choose a Trigger

An event that starts an automation

2. Choose an Action

The event an automation performs after it's triggered

Endless possibilities

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Twilio with Zoho People - no code necessary. See how you can get setup in minutes.

Select a trigger from Twilio

A trigger is an event that starts your Zap and runs the workflow. For example, with Twilio, a trigger could be "New Phone Number."

A trigger is the event that kicks off your automated workflow.

Setup an action from Zoho People

An action is what takes place after the automation is triggered. For example, with Zoho People, the action could be "Add Company File."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Twilio to Zoho People

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Triggers and actions are the main components of every automated workflow.

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Customers who say using Zapier has made them better at their job

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Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Set up your first integration

Quickly connect Twilio to Zoho People with a Zapier template.

Our most popular template

Send Zoho People event reminders with a Twilio SMS
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Zoho People + Twilio

Send Zoho People event reminders with a Twilio SMS

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Zoho People + Twilio

Make work flow with AI

Level up your Twilio to Zoho People integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Connect Twilio and Zoho People to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Connect Twilio and Zoho People to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger

Start here

Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Phone Number
Triggers when you add a new phone number.
Trigger
Scheduled
Try It
New Recording
Triggers when a new recording is available on your account.
Trigger
Scheduled
Try It
New Transcription
Triggers when a new transcription is available on your account.
Trigger
Scheduled
Try It
- From Number
  Required
- Alphanumeric Sender ID
- To Number
  Required
- Message
  Required
- Media_url
- Split_message
Action
Write
- Form Name
  Required
- Date Field
  Required
- Date of Execution
- Trigger Before/After Months
- Trigger Before/After Days
- Time of Execution
- Frequency of Occurrence
Trigger
Instant
Try It

- File
  Required
- File Name
  Required
- File Description
- Category
  Required
- Location
- Notify Through Email?
- Latitude
- Longitude
Action
Write
- Form Name
  Required
Action
Write

- Form Name
  Required
- File Upload Field
  Required
- File
Action
Write
- Search Value
  Required
- Search Field
  Required
Action
Search

- Instructions_copy
Trigger
Instant
Try It
- To Number
  Required
- Apply US Prefix
Trigger
Scheduled
Try It
- From Number
  Required
- To Number
  Required
- Message
  Required
- Voice
- Language
- Send Digits
Action
Write
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Form Name
  Required
Trigger
Instant
Try It
- File
  Required
- File Name
  Required
- File Description
- Category
  Required
- Employee ID/Email ID
- Hidden From Employee?
- Visible to Reporting Manager?
- Role
- Notify Through Email?
- Latitude
- Longitude
Action
Write
- Email ID/Employee ID/Mapper ID
- Field Value
- Check-In Time
- Check-Out Time
Action
Write
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write