Typeform + Zendesk

Create Zendesk tickets from new Typeform entries

Easily manage your customer feedback and requests with this workflow that links the Typeform and Zendesk apps. Whenever there's a new entry in your Typeform, a ticket is instantly created in Zendesk, allowing for quick responses and efficient customer service. Streamline your process by connecting Typeform's feedback system to Zendesk's ticket handling to ensure no request or suggestion is ever missed.

Easily manage your customer feedback and requests with this workflow that links the Typeform and Zendesk apps. Whenever there's a new entry in your Typeform, a ticket is instantly created in Zendesk, allowing for quick responses and efficient customer service. Streamline your process by connecting Typeform's feedback system to Zendesk's ticket handling to ensure no request or suggestion is ever missed.

  1. When this happens...
    TypeformTypeform
    New Entry

    Triggers when a form is submitted.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

What does this mean?
    • FormRequired

    Trigger
    Instant
    Try It
    • Form To DuplicateRequired

    • Choose Workspace To Duplicate This Form In (Leave blank to duplicate in same workspace)

    • Title of Your Duplicate Form (leave blank for same title)

    Action
    Write
    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • title of your formRequired

    • Choose Workspace To Create This Form In, leave it blank for default workspace

    Action
    Write
    • Form To Update Question inRequired

    • Please provide list of choices

    Action
    Write
    • FormRequired

    • responses submitted since the specified date and time.

    • responses submitted until the specified date and time.

    • search for responses that include the specified string.

    • search for responses that are complete.

    • maximum number of responses to fetch (default: 25, max: 1000)

    Action
    Search
    • ViewRequired

    Trigger
    Scheduled
    Try It
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About Typeform

Typeform helps you ask awesomely online! If you ever need to run a survey, questionnaire, form, contest etc. Typeform will help you achieve it beautifully across all devices, every time, using its next generation platform.
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  • Forms & Surveys

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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn moreHelp

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  • Customer Support

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