Userback + Zendesk
Create new Zendesk tickets from new Userback feedback
If you use Zendesk for customer support, then you can use this integration to automatically create a Zendesk ticket each time new feedback is submitted to Userback. It's a great way to save time and help your support team promptly reply to customers who might have asked questions as part of their feedback.
If you use Zendesk for customer support, then you can use this integration to automatically create a Zendesk ticket each time new feedback is submitted to Userback. It's a great way to save time and help your support team promptly reply to customers who might have asked questions as part of their feedback.
- When this happens...New Feedback Is Created
Triggers when new feedback is created.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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