Vonage Business Communications + Zoho CRM
Update module entries in Zoho CRM when new call events occur in Vonage Business Communications
Keep your customer management system updated and current with this workflow. When a new call event happens in Vonage Business Communications, an existing entry in Zoho CRM gets updated. This means a smoother communication record-keeping, making it especially beneficial for businesses aiming to manage customer interactions efficiently.
Keep your customer management system updated and current with this workflow. When a new call event happens in Vonage Business Communications, an existing entry in Zoho CRM gets updated. This means a smoother communication record-keeping, making it especially beneficial for businesses aiming to manage customer interactions efficiently.
- When this happens...New Call Event
Triggers when a call is created, answered or ended.
- automatically do this!Update Module Entry
Update existing entry in the selected module
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DirectionRequired
StateRequired
Try ItPhone NumberRequired
New Contact
Triggers when a new contact is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.
Try ItModuleRequired
Try It
TypeRequired
Try ItRecording IdRequired
TypeRequired
New Lead
Triggers when a new lead is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.
Try ItNew or Updated Contact
Triggers when a new contact is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.
Try It
