Webhooks by Zapier + Zendesk

Create Zendesk tickets from new Webhooks by Zapier polls

Easily manage customer feedback by creating Zendesk tickets from new webhook poll results. With this workflow, every time a Retrieve Poll is triggered in the Webhooks by Zapier app, a corresponding ticket will be generated in your Zendesk account. This automation improves your response time and ensures that customer concerns are promptly addressed.

Easily manage customer feedback by creating Zendesk tickets from new webhook poll results. With this workflow, every time a Retrieve Poll is triggered in the Webhooks by Zapier app, a corresponding ticket will be generated in your Zendesk account. This automation improves your response time and ensures that customer concerns are promptly addressed.

  1. When this happens...
    Webhooks by ZapierWebhooks by Zapier
    Retrieve Poll

    Poll a URL and look for new entries.

    TriggerScheduled
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

    • URLRequired

    • Key

    • Deduplication Key

    • Xpath

    • Basic Auth

    • Headers

    Trigger
    Scheduled
    Try It
    • Pick off a Child Key

    Trigger
    Instant
    Try It
    • URLRequired

    • Query String Params

    • Send As JSON

    • JSON key

    • Unflatten

    • Basic Auth

    • Headers

    Action
    Write
    • URLRequired

    • Payload Type

    • Data

    • Wrap Request In Array

    • File

    • Unflatten

    • Basic Auth

    • Headers

    Action
    Write
  • Webhooks by Zapier triggers, actions, and search

    Catch Raw Hook

    Wait for a new POST, PUT, or GET to a Zapier URL. Gives the request body unparsed (max 2 MB) and also includes headers.

    Trigger
    Instant
    Try It
    • MethodRequired

    • URLRequired

    • Data Pass-Through?

    • Data

    • Unflatten

    • Basic Auth

    • Headers

    Action
    Write
    • URLRequired

    • Payload Type

    • Data

    • Wrap Request In Array

    • File

    • Unflatten

    • Basic Auth

    • Headers

    Action
    Write
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
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About Webhooks by Zapier

Webhooks simply POST data (or JSON) to a specific URL every time we see something new. Webhooks can also accept data (or JSON) to kick off a workflow in Zapier.
Learn more

Related categories

  • Developer Tools
  • Zapier
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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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