WOZTELL + Zoho Desk

Create and send WOZTELL whatsapp template messages for new Zoho Desk tickets

Easily connect Zoho Desk and WOZTELL with this workflow to enhance your customer support. When a new ticket is created in Zoho Desk, a text message will be sent via WOZTELL's WhatsApp Template Message feature. This automation helps your support team to quickly communicate with customers, resolving their concerns in a timely and efficient manner.

When this happens...
New Ticket
Triggers when a new ticket is created.
TriggerInstant
automatically do this!
Send WhatsApp Template Message
Use this to send WhatsApp template messages to your customers.
ActionWrite

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Supported triggers and actions

- OrganizationRequired
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- OrganizationRequired
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- OrganizationRequired
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- OrganizationRequired
- DepartmentRequired
- StatusRequired
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- OrganizationRequired
- DepartmentRequired
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Instant
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- OrganizationRequired
- DepartmentRequired
- TicketRequired
- ContentRequired
- PublicRequired
Action
Write
- OrganizationRequired
- Account
- Last NameRequired
- First Name
- Title
- Description
- Type
- Email
- Secondary Email
- Twitter
- Facebook
- Phone
- Mobile/ Cellular
- Street Address
- City
- State
- Country
- Zip Code
Action
Write

- OrganizationRequired
- DepartmentRequired
- TicketRequired
- From Address (E-Mail)Required
- To Address (E-Mail)Required
- Content TypeRequired
- Reply ContentRequired
- Is Forward
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Select OrganizationRequired
- EmailRequired
Action
Search
- WOZTELL Facebook ChannelRequired
- Channel EnvironmentRequired
- Triggered messagesRequired
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Instant
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- WOZTELL Webchat ChannelRequired
- Channel EnvironmentRequired
- Triggered messagesRequired
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- How to get the member Id
- Member IdRequired
- Active LiveChatRequired
Action
Write
- How to get WOZTELL member id
- Channel NameRequired
- Member IdRequired
- Message TypeRequired
Action
Write
- How to get the WOZTELL member Id
- WebChat channelRequired
- Member IdRequired
- Message typeRequired
Action
Write
- Customer Phone numberRequired
- WOZTELL ChannelRequired
- TemplateRequired
- Template LanguagesRequired
Action
Write
- test
- Member IdRequired
- Tag nameRequired
- Add or RemoveRequired
Action
Write

- OrganizationRequired
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Instant
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- OrganizationRequired
- DepartmentRequired
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Instant
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- OrganizationRequired
- DepartmentRequired
- Direction
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- OrganizationRequired
- DepartmentRequired
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- OrganizationRequired
- Ticket IDRequired
- FileRequired
- Public
Action
Write
- OrganizationRequired
- Account NameRequired
- Description
- Email
- Website
- Fax
- Phone
- Industry
- Owner ID
- Street
- City
- State
- Country
- Zip Code
- Annual Revenue
Action
Write
- OrganizationRequired
- DepartmentRequired
- ContactRequired
- SubjectRequired
- Email
- Phone
- Description
- Category
- Sub Category
- Status
- Assignee
- Ticket Due Date
- Priority
- Channel
- Classification
Action
Write
- OrganizationRequired
- DepartmentRequired
- TicketRequired
- Contact
- Subject
- Email
- Phone
- Description
- Category
- Sub Category
- Status
- Assignee
- Ticket Due Date
- Priority
- Channel
- Classification
Action
Write
- OrganizationRequired
- DepartmentRequired
- Ticket NumberRequired
Action
Search
- OrganizationRequired
- EmailRequired
- Account
- Last NameRequired
- First Name
- Title
- Description
- Type
- Secondary Email
- Twitter
- Facebook
- Phone
- Mobile/ Cellular
- Street Address
- City
- State
- Country
- Zip Code
Action
Search or write
- WOZTELL Instagram ChannelRequired
- Channel EnvironmentRequired
- Triggered messagesRequired
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Instant
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- WOZTELL ChannelRequired
- Channel EnvironmentsRequired
- Triggered messagesRequired
Trigger
Instant
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- How to get the WOZTELL member id
- Choose between memberId or recipientId
- WOZTELL channelRequired
- Tree idRequired
- Node idRequired
- PreactionRequired
- ResponseRequired
- PostactionRequired
Action
Write
- How to get WOZTELL member id
- Instagram Channel
- Member IdRequired
- Message TypeRequired
Action
Write
- info
- WOZTELL ChannelRequired
- Customer Phone numberRequired
- Message TypeRequired
Action
Write
- How to get WOZTELL member Id
- Member IdRequired
- Opt-OutRequired
Action
Write
- How to get the WOZTELL member id
- Member IdRequired
- LanguageRequired
Action
Write

About WOZTELL

WOZTELL is a conversational platform to manage and automate customers’ communications on WhatsApp Cloud API, Facebook, Instagram and Webchat

Related categories

Communication

About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.

Learn more

WOZTELL + Zoho Desk

Create and send WOZTELL whatsapp template messages for new Zoho Desk tickets

New Account

New Attachment

New Contact

New Status Change

Updated Ticket

Add Comment

Create Contact

Send E-Mail Reply

API Request (Beta)

Find Contact

New Facebook Message

New Webchat Message

Manage Member LiveChat

Send Facebook Session Message

Send WebChat Session Message

Send WhatsApp Template Message

Manage Member Tags

New Agent

New Comment

New Message

New Ticket

Add Attachment

Create Account

Create Ticket

Update Ticket

Search Ticket

Find or Create Contact

New Instagram Message

New WhatsApp Message

Redirect Member to a Node

Send Instagram Session Message

Send WhatsApp Session Message

Manage Member Opt-Out

Update Member Language

About WOZTELL

Related categories

About Zoho Desk

Related categories