WPForms + Zendesk
Create tickets in Zendesk for new form entries in WPForms
This workflow feature enables your WPForms entries to conveniently open a new ticket in Zendesk, streamlining your customer service processes. Whenever a form is submitted on WPForms, a corresponding support ticket gets created directly in your Zendesk platform. This automation saves you the effort of manual entry and ensures that every customer query is captured accurately and swiftly in Zendesk.
This workflow feature enables your WPForms entries to conveniently open a new ticket in Zendesk, streamlining your customer service processes. Whenever a form is submitted on WPForms, a corresponding support ticket gets created directly in your Zendesk platform. This automation saves you the effort of manual entry and ensures that every customer query is captured accurately and swiftly in Zendesk.
- When this happens...New Form Entry
Triggers when a form entry is submitted.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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