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Frequently Asked Questions about Xero + Salesforce integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Xero and Salesforce
What is required to set up a Salesforce and Xero integration?
To set up the integration between Salesforce and Xero, you'll need active accounts on both platforms and access credentials, such as API keys or tokens. You'll also need to specify which specific triggers in Salesforce should initiate actions in Xero, such as creating invoices when a deal is closed.
Can I customize the triggers from Salesforce to Xero?
Yes, you can customize triggers according to your business needs. For instance, you can set Salesforce to trigger an action in Xero when a new customer is added or when a sales order status is changed. Our platform allows detailed customization of these trigger settings.
What types of data can be synced between Salesforce and Xero?
Typically, you can sync customer data, invoices, payments, and sales orders. Triggers can be set so that changes in these records in Salesforce automatically update related records in Xero.
Is it possible to map custom fields between the two systems?
Yes, mapping custom fields is supported. This allows for more tailored transfers of information between Salesforce and Xero based on your organization’s unique requirements.
How often does the data sync occur?
Data syncing frequency can be customized based on your preferences—options typically include real-time syncing whenever a trigger condition is met or at scheduled intervals like hourly or daily.
What happens if there is an error during synchronization?
If an error occurs during synchronization, our system will notify you immediately through email alerts or within your dashboard interface. You’ll have the option to troubleshoot or re-trigger the process once issues are resolved.
Can I perform actions in both directions between Salesforce and Xero?
The integration platform supports bidirectional workflows, meaning contacts updated in Xero could also update back into Salesforce if configured properly. Triggers can be defined for actions originating from either application.
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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.