Zapier Manager + Zendesk

Create Zendesk tickets for new Zapier Manager zap errors

Stay on top of issues with this efficient workflow that connects your Zapier Manager to Zendesk. Whenever an error occurs in your Zapier Manager, a new ticket will be created in Zendesk, helping your support team to address the problem quickly and efficiently. Keep your systems running smoothly and improve response times with this seamless automation.

When this happens...
New Zap Error
Triggers when a Zap owned by you encounters an error.
TriggerInstant
automatically do this!
Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
ActionWrite

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Supported triggers and actions

What does this mean?

- Category
Trigger
Scheduled
Try It
- Account
Trigger
Scheduled
Try It
- Account
- Folder
- Zap
Trigger
Instant
Try It
- Account
Trigger
Scheduled
Try It
- Invitee EmailRequired
- Team
Action
Write

- NameRequired
Action
Search
New Group
Triggers when a new group is created.
Trigger
Scheduled
Try It

- Organization
Trigger
Scheduled
Try It
New Organization
Triggers when a new organization is created.
Trigger
Scheduled
Try It
- Organization
Trigger
Scheduled
Try It
New View
Triggers when a new view is created.
Trigger
Scheduled
Try It
- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Group Id
- Shared Tickets
- Shared Comments
Action
Write
- SubjectRequired
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/DescriptionRequired
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- TicketRequired
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- OrganizationRequired
- Name
- Details
- Notes
- Tags
- Domain Names
- External Id
- Shared Tickets
- Shared Comments
Action
Write
- UserRequired
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Info
- Type
Action
Search
- Ticket IdRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Group Id
- Shared Tickets
- Shared Comments
Action
Search or write

- Account
Trigger
Scheduled
Try It
- Account
- Folder
Trigger
Scheduled
Try It
- Account
- Usage Threshold (Percent)
- Usage Threshold (Task)
Trigger
Scheduled
Try It
- Account
- Folder
- Zap
Trigger
Instant
Try It
- Desired Zap stateRequired
- Account
- Folder
- ZapRequired
Action
Write
- Account
- NameRequired
Action
Search
- ViewRequired
Trigger
Scheduled
Try It
- Tags
Trigger
Instant
Try It
- Ticket (Required for non-admins)
Trigger
Scheduled
Try It
New User
Triggers when a new user is created.
Trigger
Scheduled
Try It
- UserRequired
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- CommentRequired
- Should the comment be public?
- FileRequired
Action
Write
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- NameRequired
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- QueryRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
Action
Search
- Info
- Type
- SubjectRequired
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/DescriptionRequired
- Should the first Comment be public?
- Tags
- Status
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Search or write
- QueryRequired
- NameRequired
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Search or write

About Zapier Manager

Bolster your Zap housekeeping with Zapier Manager. Track Zap errors, invite members to your Team, and more!

Related categories

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn more

Related categories

Customer Support

Similar apps

Related Zap Templates

Create Zendesk tickets when task usage limit reached in Zapier Manager

Manage Zendesk tickets when zaps turn off in Zapier Manager

Zapier Manager + Zendesk

Create Zendesk tickets for new Zapier Manager zap errors

New Public App

Category

New Folder

Account

Zap Turned Off

Account

Folder

Zap

New Team Member

Account

Create Team Invitation

Team

Find App

New Group

New Ticket

Organization

New Organization

Updated Ticket

Organization

New View

Create Organization

Details

Notes

Tags

Domain Names

External Id

Group Id

Shared Tickets

Shared Comments

Create Ticket

Assignee

Collaborators

Collaborator Emails

Group

Requester Name

Requester Email

First Comment/Description format

Should the first Comment be public?

Tags

Status

Type

Priority

Submitter

Ticket form

Sharing Agreements

Brand

External ID

Email CC

Attachment

Add Comment to Ticket

Comment body

Comment format

Should the Comment be public?

Update Organization

Name

Details

Notes

Tags

Domain Names

External Id

Shared Tickets

Shared Comments

Update User

Name

Email

Details

Notes

Phone

Tags

Role

Organization

External Id

Verified

API Request (Beta)

Query String Parameters

Headers

Additional Request Headers

Body