Zendesk + Zoho Forms

Process new Zoho Forms entries to update Zendesk tickets

Effortlessly keep your support tickets in Zendesk up to date with this seamless workflow. When a new form entry is submitted in Zoho Forms, this automation will instantly update the corresponding ticket in Zendesk, ensuring your team has access to the latest information. Stay organized and improve response times to customer requests with this efficient and time-saving solution.

Effortlessly keep your support tickets in Zendesk up to date with this seamless workflow. When a new form entry is submitted in Zoho Forms, this automation will instantly update the corresponding ticket in Zendesk, ensuring your team has access to the latest information. Stay organized and improve response times to customer requests with this efficient and time-saving solution.

  1. When this happens...
    Zoho FormsZoho Forms
    New Form Entry

    Triggers when a new form entry is submitted.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Update Ticket

    Update an existing ticket status or add comments.

    ActionWrite
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Supported triggers and actions

    • FormRequired

    Trigger
    Instant
    Try It
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New Organization

    Triggers when a new organization is created.

    Trigger
    Scheduled
    Try It
    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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zoho-forms logo
zoho-forms logo

About Zoho Forms

Zoho Forms is a free online form builder that lets you create custom forms, receive responses by email, and collaborate with your team.
Learn more

Related categories

  • Forms & Surveys
  • Zoho

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