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Zendesk + Zonka Feedback

Create Zendesk tickets based on responses received in Zonka

Using Zendesk for help and support management? Using this Zonka-Zendesk integration, you can automatically create a new Zendesk ticket based on the response details received for a Zonka Feedback survey. Now your customers will always feel loved when you follow up with them about their feedback!

Using Zendesk for help and support management? Using this Zonka-Zendesk integration, you can automatically create a new Zendesk ticket based on the response details received for a Zonka Feedback survey. Now your customers will always feel loved when you follow up with them about their feedback!

  1. When this happens...
    Zonka FeedbackZonka Feedback
    New Survey Response

    Triggers when a new response is received.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

    • Select a Survey

    Trigger
    Instant
    Try It

    • Select a SurveyRequired

    • MobileRequired

    • Attributes

    Action
    Write

    • ViewRequired

    Trigger
    Scheduled
    Try It

    • Tags

    Trigger
    Instant
    Try It

    • Select a SurveyRequired

    • EmailRequired

    • Attributes

    Action
    Write
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It

    • Organization

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New Organization

    Triggers when a new organization is created.

    Trigger
    Scheduled
    Try It
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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zonka-feedback logo
zonka-feedback logo

About Zonka Feedback

Zonka Feedback is a multi-channel customer feedback management and survey app on iPad & Android Tablets, Web, Emails & SMS.

Related categories

  • Forms & Surveys

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