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Frequently Asked Questions about Zoho Bookings + WhatsApp Notifications integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Zoho Bookings and WhatsApp Notifications
How can I integrate Zoho Bookings with WhatsApp Notifications?
To integrate Zoho Bookings with WhatsApp Notifications, you can use automation tools like Zapier. Here, Zoho Bookings acts as the trigger to initiate the workflow whenever a new booking is made. You need to set up an action in WhatsApp to send notifications to the designated numbers.
What triggers should I use in Zoho Bookings for sending WhatsApp Notifications?
In Zoho Bookings, common triggers for sending WhatsApp Notifications include 'New Booking', 'Booking Cancellation', and 'Booking Rescheduled'. Each of these events can automatically trigger a corresponding notification message to be sent via WhatsApp.
Can I customize the message content for WhatsApp notifications?
Yes, you can customize the message content. When setting up the integration, we provide options to include booking details such as date, time, customer name, and any specific instructions directly into your WhatsApp notification templates.
Is it possible to send automated booking reminders via WhatsApp?
Yes, it is possible. By configuring a 'Reminder' trigger in Zoho Bookings, you can automate a reminder notification via WhatsApp at a specified time before the scheduled appointment.
What happens if there is an error during message delivery on WhatsApp?
If there's an error during message delivery on WhatsApp, our system typically logs the error and attempts retries. However, persistent issues may require checking network connectivity or ensuring that your account permissions are correctly configured.
Do I need coding skills to set up this integration?
No coding skills are required to set up the integration between Zoho Bookings and WhatsApp Notifications. Our visual interface guides you through connecting triggers and actions seamlessly without needing any technical expertise.
Can I choose which customers receive WhatsApp notifications based on booking type?
Yes, you have control over which customers receive notifications by setting conditional filters based on booking types within our integration setup process. This allows you to target notifications only for specific services or sessions booked through Zoho Bookings.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.