Zoho Cliq + Zoho Desk

Create Zoho Cliq channel messages for new Zoho Desk tickets

Stay informed about new support tickets and instantly update your team with this Zoho Desk and Zoho Cliq workflow. Whenever a new ticket is created in Zoho Desk, a channel message will be sent in Zoho Cliq, keeping your support team aligned and able to respond quickly to customer inquiries. Streamline your customer support process and improve team communication with this efficient automation.

When this happens...
New Ticket
Triggers when a new ticket is created.
TriggerInstant
automatically do this!
Send Channel Message
Send message to a channel in which you have joined.
ActionWrite

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Supported triggers and actions

- OrganizationRequired
Trigger
Instant
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- OrganizationRequired
Trigger
Instant
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- OrganizationRequired
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Instant
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- OrganizationRequired
- DepartmentRequired
- StatusRequired
Trigger
Instant
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- OrganizationRequired
- DepartmentRequired
Trigger
Instant
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- OrganizationRequired
- DepartmentRequired
- TicketRequired
- ContentRequired
- PublicRequired
Action
Write
- OrganizationRequired
- Account
- Last NameRequired
- First Name
- Title
- Description
- Type
- Email
- Secondary Email
- Twitter
- Facebook
- Phone
- Mobile/ Cellular
- Street Address
- City
- State
- Country
- Zip Code
Action
Write

- OrganizationRequired
- DepartmentRequired
- TicketRequired
- From Address (E-Mail)Required
- To Address (E-Mail)Required
- Content TypeRequired
- Reply ContentRequired
- Is Forward
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Select OrganizationRequired
- EmailRequired
Action
Search
- BotRequired
- TextRequired
- Card Title
- Card Theme
- Card Thumbnail URL
- Card Icon URL
Action
Write
- ChannelRequired
- TextRequired
- Bot Name
- Bot Icon URL
- Card Title
- Card Theme
- Card Thumbnail URL
- Card Icon URL
Action
Write

- OrganizationRequired
Trigger
Instant
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- OrganizationRequired
- DepartmentRequired
Trigger
Instant
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- OrganizationRequired
- DepartmentRequired
- Direction
Trigger
Instant
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- OrganizationRequired
- DepartmentRequired
Trigger
Instant
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- OrganizationRequired
- Ticket IDRequired
- FileRequired
- Public
Action
Write
- OrganizationRequired
- Account NameRequired
- Description
- Email
- Website
- Fax
- Phone
- Industry
- Owner ID
- Street
- City
- State
- Country
- Zip Code
- Annual Revenue
Action
Write
- OrganizationRequired
- DepartmentRequired
- ContactRequired
- SubjectRequired
- Email
- Phone
- Description
- Category
- Sub Category
- Status
- Assignee
- Ticket Due Date
- Priority
- Channel
- Classification
Action
Write
- OrganizationRequired
- DepartmentRequired
- TicketRequired
- Contact
- Subject
- Email
- Phone
- Description
- Category
- Sub Category
- Status
- Assignee
- Ticket Due Date
- Priority
- Channel
- Classification
Action
Write
- OrganizationRequired
- DepartmentRequired
- Ticket NumberRequired
Action
Search
- OrganizationRequired
- EmailRequired
- Account
- Last NameRequired
- First Name
- Title
- Description
- Type
- Secondary Email
- Twitter
- Facebook
- Phone
- Mobile/ Cellular
- Street Address
- City
- State
- Country
- Zip Code
Action
Search or write
- To UserRequired
- TextRequired
- Bot Name
- Bot Icon URL
- Card Title
- Card Theme
- Card Thumbnail URL
- Card Icon URL
Action
Write
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write