Integrate Zoho CRM with Google Sheets to automate your work

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2. Choose an Action
The event an automation performs after it's triggered
Endless possibilities

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How Zapier works

Zapier makes it easy to integrate Zoho CRM with Google Sheets - no code necessary. See how you can get setup in minutes.

Select a trigger from Zoho CRM

A trigger is an event that starts your Zap and runs the workflow. For example, with Zoho CRM, a trigger could be "New Contact."
A trigger is the event that kicks off your automated workflow.

Setup an action from Google Sheets

An action is what takes place after the automation is triggered. For example, with Google Sheets, the action could be "Create Spreadsheet Column."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Zoho CRM to Google Sheets

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Triggers and actions are the main components of every automated workflow.

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Make work flow with AI

Level up your Zoho CRM to Google Sheets integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Zoho CRM + Google Sheets integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Zoho CRM and Google Sheets

To set up integration, you need to authenticate both your Google Sheets and Zoho CRM accounts within our platform. Once authenticated, you can create a workflow by selecting Google Sheets as the trigger app and Zoho CRM as the action app. Define specific triggers and actions, such as updates in rows of your spreadsheet to create or update leads in Zoho CRM.

Triggers available for Google Sheets include 'New Spreadsheet Row', 'Updated Spreadsheet Row', and 'New or Updated Spreadsheet Row'. These triggers enable automatic data flow from your spreadsheet to perform actions in Zoho CRM whenever changes occur.

With this integration, you can perform actions such as creating or updating leads, contacts, and deals in Zoho CRM. You simply need to map the appropriate fields from your spreadsheet to those in Zoho CRM during setup.

Yes, you can integrate multiple sheets with one Zoho CRM account. You will need to set up separate workflows for each sheet you want connected to ensure specific triggers activate the right actions in Zoho CRM.

Certainly! You can apply filters within our platform when setting up your workflow. These filters allow control over which spreadsheet data triggers actions in Zoho CRM based on conditions like text matches or numeric criteria.

We prioritize security by ensuring all data transfers are encrypted during transit. Both account authentications use OAuth2 protocol for added security, guaranteeing that only authorized applications have access.

This specific integration primarily directs the flow of information from Google Sheets into Zoho CRM. To sync updates back into your sheets, you would need a separate configuration directing changes from Zoho back to a Google Sheet.

Connect Zoho CRM and Google Sheets to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Practical ways you can use Zoho CRM and Google Sheets

Log new leads in Zoho CRM

When a new row is added to a Google Sheets spreadsheet, Zapier logs the information as a new lead in Zoho CRM. This helps ensure every lead is tracked systematically and no potential client slips through the cracks.

Business owner
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Update issue status in Google Sheets

When an issue in Zoho CRM is updated, Zapier updates the corresponding row in a Google Sheets spreadsheet. This ensures the customer support team has up-to-date visibility on issue status and can track resolutions efficiently.

Customer support ops

Track data changes from Zoho CRM to Google Sheets

When a new contact or lead is added or modified in Zoho CRM, Zapier updates a Google Sheets spreadsheet with these details. This keeps your data analysis tools up-to-date with real-time information from your CRM.

Data science

Connect Zoho CRM and Google Sheets to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger
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Start here
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Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • Zoho CRM triggers, actions, and search
    New Contact

    Triggers when a new contact is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.

    Trigger
    Scheduled
    Try It
    • Module
      Required
    Trigger
    Instant
    Try It
  • Zoho CRM triggers, actions, and search
    New or Updated Lead

    Triggers when a new lead is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.

    Trigger
    Scheduled
    Try It
  • Zoho CRM triggers, actions, and search
    New User

    Triggers when a new active user is added to your Zoho CRM account.

    Trigger
    Scheduled
    Try It
  • Zoho CRM triggers, actions, and search
    New Lead

    Triggers when a new lead is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.

    Trigger
    Scheduled
    Try It
  • Zoho CRM triggers, actions, and search
    New or Updated Contact

    Triggers when a new contact is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.

    Trigger
    Scheduled
    Try It
    • Module
      Required
    Trigger
    Instant
    Try It
    • Module
      Required
    Trigger
    Instant
    Try It

Learn how to automate Zoho CRM on the Zapier blog

Learn how to automate Google Sheets on the Zapier blog

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About Zoho CRM
Zoho CRM is a web-based CRM designed to attract, retain, and satisfy customers to grow your business.
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    About Google Sheets
    Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
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