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Integrate Zoho CRM with Gravity Forms to automate your work

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1. Choose a Trigger

An event that starts an automation

2. Choose an Action

The event an automation performs after it's triggered

Endless possibilities

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How Zapier works

Zapier makes it easy to integrate Zoho CRM with Gravity Forms - no code necessary. See how you can get setup in minutes.

Select a trigger from Zoho CRM

A trigger is an event that starts your Zap and runs the workflow. For example, with Zoho CRM, a trigger could be "New Contact."

A trigger is the event that kicks off your automated workflow.

Setup an action from Gravity Forms

An action is what takes place after the automation is triggered. For example, with Gravity Forms, the action could be "Create Entry."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Zoho CRM to Gravity Forms

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.

Triggers and actions are the main components of every automated workflow.

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Customers who say using Zapier has made them better at their job

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Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Set up your first integration

Quickly connect Zoho CRM to Gravity Forms with a Zapier template.

Our most popular template

Create Zoho CRM leads from new Gravity Forms submissions
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Gravity Forms + Zoho CRM
Create or update Zoho CRM module entries for new form submissions in Gravity Forms
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Gravity Forms + Zoho CRM
Create Zoho CRM module entries for new form submissions in Gravity Forms
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Gravity Forms + Zoho CRM
Create Zoho CRM module entries for new Gravity Forms form submissions
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Gravity Forms + Zoho CRM
Update Zoho CRM module entries upon new Gravity Forms submissions
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Gravity Forms + Zoho CRM
Create Gravity Forms entries for new Zoho CRM leads
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Zoho CRM + Gravity Forms

Create Zoho CRM leads from new Gravity Forms submissions

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Gravity Forms + Zoho CRM

Create or update Zoho CRM module entries for new form submissions in Gravity Forms

Premium

Gravity Forms + Zoho CRM

Create Zoho CRM module entries for new form submissions in Gravity Forms

Premium

Gravity Forms + Zoho CRM

Create Zoho CRM module entries for new Gravity Forms form submissions

Premium

Gravity Forms + Zoho CRM

Update Zoho CRM module entries upon new Gravity Forms submissions

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Gravity Forms + Zoho CRM

Create Gravity Forms entries for new Zoho CRM leads

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Zoho CRM + Gravity Forms

Create Gravity Forms entries from new or updated Zoho CRM module entries
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Zoho CRM + Gravity Forms
Submit Gravity Forms for new or updated Zoho CRM module entries
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Zoho CRM + Gravity Forms

Make work flow with AI

Level up your Zoho CRM to Gravity Forms integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Frequently Asked Questions about Zoho CRM + Gravity Forms integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Zoho CRM and Gravity Forms

Can I connect Gravity Forms directly to Zoho CRM?

Yes, you can connect Gravity Forms directly to Zoho CRM using our integration platform. This connection allows you to automate the process of sending form submissions to Zoho CRM as leads, contacts, or other modules.

What triggers are available when integrating Gravity Forms with Zoho CRM?

When integrating Gravity Forms with Zoho CRM, the primary trigger is a 'New Form Submission.' This trigger activates whenever a form is completed and submitted in Gravity Forms.

What actions can I perform in Zoho CRM with this integration?

You can perform several actions in Zoho CRM using our integration. Common actions include creating new leads or contacts, updating existing records, and adding notes to records based on data from form submissions.

Do I need coding skills to set up the integration between Gravity Forms and Zoho CRM?

No coding skills are required. Our user-friendly interface allows you to set up triggers and actions through simple configuration without writing any code.

Is it possible to update an existing contact in Zoho CRM from a Gravity Form submission?

Yes, you can update an existing contact in Zoho CRM by configuring the action settings during setup. Ensure that your forms capture unique identifiers like email addresses to match records accurately.

Can I map all form fields from Gravity Forms to custom fields in Zoho CRM?

Absolutely. You have the flexibility to map standard and custom fields from your forms directly into corresponding fields within your Zoho CRM account during setup.

Will my data be secure when integrating Gravity Forms with Zoho CRM?

We prioritize data security by using industry-standard encryption protocols during data transfer between Gravity Forms and Zoho CRM, ensuring all information remains protected.

Connect Zoho CRM and Gravity Forms to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Connect Zoho CRM and Gravity Forms to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger

Start here

Start here

Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Contact
Triggers when a new contact is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.
Trigger
Scheduled
Try It
- Module
  Required
Trigger
Instant
Try It
New or Updated Lead
Triggers when a new lead is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.
Trigger
Scheduled
Try It
New User
Triggers when a new active user is added to your Zoho CRM account.
Trigger
Scheduled
Try It
- Module
  Required
- Entry ID
  Required
- File name
- Attchment File
  Required
Action
Write

- Lead
  Required
- Notify lead owner
- Notify new entity owner
- Account ID
- Overwrite
- Contact ID
- Assign to
Action
Write
- Module
  Required
- Layout
  Required
- Entry ID
  Required
- Trigger
Action
Write

- Module
  Required
- Layout
  Required
- Trigger
- duplicate check fields
Action
Write
- Module
  Required
- Field name
  Required
- Value
  Required
- Optional_copy
- Field name 2
- Value 2
Action
Search
- Module
  Required
- Field name
  Required
- Value
  Required
- Optional_copy
- Field name 2
- Value 2
- Layout
  Required
- Trigger
Action
Search or write
- Form
  Required
Action
Write

New Lead
Triggers when a new lead is created. If you are on a paid plan for the Zoho CRM then it is advisable to use New Module Entry (Instant) trigger.
Trigger
Scheduled
Try It
New or Updated Contact
Triggers when a new contact is added or modified in Zoho. If you are on a paid plan for the Zoho CRM then it is advisable to use New/Updated Module Entry (Instant) trigger.
Trigger
Scheduled
Try It
- Module
  Required
Trigger
Instant
Try It
- Module
  Required
Trigger
Instant
Try It
- Module
  Required
- Entry ID
  Required
- Tags
  Required
Action
Write
- Module
  Required
- Layout
  Required
- Trigger
Action
Write
- Module
  Required
- Entry ID
  Required
- Related_Module
  Required
- Related Entry ID
  Required
Action
Write
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Module
  Required
- Field name
  Required
- Value
  Required
- Optional_copy
- Field name 2
- Value 2
Action
Search
- Form
  Required
- Use Admin Field Labels?
Trigger
Instant
Try It
- Form
  Required
Action
Write

Learn how to automate Zoho CRM on the Zapier blog

Learn how to automate Gravity Forms on the Zapier blog

About Zoho CRM

Zoho CRM is a web-based CRM designed to attract, retain, and satisfy customers to grow your business.

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About Gravity Forms

Gravity Forms is a premier WordPress plugin that makes it easy to create powerful forms on the fly.

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Explore Zoho CRM + Gravity Forms Integrations