Zoho CRM + Zoho Desk

Create new Zoho CRM module entries from updated Zoho Desk statuses

Streamline your customer management process by linking Zoho Desk and Zoho CRM with this workflow. As soon as there's a new status change in Zoho Desk, it prompts a module entry creation in Zoho CRM. This automated process enhances efficiency and ensures that every change in your support tickets directly reflects in your CRM, keeping your sales and support teams on the same page.

Streamline your customer management process by linking Zoho Desk and Zoho CRM with this workflow. As soon as there's a new status change in Zoho Desk, it prompts a module entry creation in Zoho CRM. This automated process enhances efficiency and ensures that every change in your support tickets directly reflects in your CRM, keeping your sales and support teams on the same page.

  1. When this happens...
    Zoho DeskZoho Desk
    New Status Change

    Triggers when a status of ticket is changed.

    TriggerInstant
  2. automatically do this!
    Zoho CRMZoho CRM
    Create Module Entry

    Creates a new entry in a module

    ActionWrite
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Supported triggers and actions

    • OrganizationRequired

    Trigger
    Instant
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    • OrganizationRequired

    Trigger
    Instant
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    • OrganizationRequired

    Trigger
    Instant
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    • OrganizationRequired

    • DepartmentRequired

    • StatusRequired

    Trigger
    Instant
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    • OrganizationRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    • DepartmentRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    • DepartmentRequired

    • Direction

    Trigger
    Instant
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    • OrganizationRequired

    • DepartmentRequired

    Trigger
    Instant
    Try It
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zoho-crm logo

About Zoho CRM

Zoho CRM is a web-based CRM designed to attract, retain, and satisfy customers to grow your business.

Related categories

  • CRM (Customer Relationship Management)
  • Zoho

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zoho-desk logo

About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.
Learn more

Related categories

  • Customer Support
  • Zoho