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Cecilia Haynes

Cecilia Haynes is a Content Strategist at Help Scout, where she is currently focusing on HelpU, the education resource for companies and teams who want to create better customer experiences. She spends her time between the U.S. and Hong Kong.

Cecilia's articles

Business tips
3 Ways to Deal with Difficult Customers
Difficult customers aren’t just tough on support teams—they’re tough on your company’s bottom line.
By Cecilia Haynes

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7 min read

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