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Chad Keck

Chad Keck is the co-founder and CEO of Promoter.io.

Chad's articles

Business tips
Net Promoter Score: A guide to NPS
Customer experience feels like such a fuzzy thing to measure. How can you get a metric that accurately reflects people's loyalty to your brand? The answer: NPS, the Net Promoter Score.
By Chad Keck

•

9 min read
Business tips
Net Promoter Score: A brief guide to NPS
Customer experience feels like such a fuzzy thing to measure. How can you get a metric that accurately reflects people's loyalty to your brand? The answer: NPS, the Net Promoter Score.
By Chad Keck

•

7 min read

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