Chris Hawkins

Freelancer

Chris is a writer and business professional with 25 years of experience in a variety of roles. He likes books, bikes, brews, birds, and travel. He and his wife live in an old mining town north of Denver.

Chris Hawkins

Chris's articles

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More from Chris
The Zapier Formatter logo in a white square on a light orange background.

Zapier tutorials

How to change date and time formats in your text automatically

Keeping your date/time formats uniform avoids potential app scheduling conflicts and keeps your entire team on the same page. By adding a formatter step to your Zaps, you can make sure your data is formatted the right way.

By Chris Hawkins

5 min read

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Best apps

The 7 best live chat apps for sales

Live chat isn't just for customer support anymore: you'll now find most companies using chat to nurture leads and drive sales. But the sales chat app market isn't quite as developed yet, so put the options through the wringer and see who came out on top.

By Chris Hawkins

15 min read

how-to-integrate-crm primary img

Business tips

CRM integration: How to get the most out of your investment

CRM integration: How to get the most out of your investment In the not too distant past, the primary way to document customer interactions was paper. Logs, receipts, and huge 3-ring binders were the norm.

By Chris Hawkins

6 min read

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Automation inspiration

CRM automation to boost your team's productivity

We know CRMs can increase productivity by as much as 30 percent, but how specifically does connecting more software help? It’s a combination of using each tool for greater efficiency and finding ways to employ what you’ve learned about each customer.

By Chris Hawkins

5 min read


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A Zap with the trigger 'When I get a new lead from Facebook,' and the action 'Notify my team in Slack'