ConditionalVisibility

new-products-promo

Automation inspiration

automate-ringcentral-00-hero

RingCentral

Automate RingCentral with Zapier to let computers do more work for you—like respond to customer texts, track missed messages, and organize call recordings.

3 ways to automate RingCentral | Zapier

Delegate some of that repetitive RingCentral work to the computers. Here's how to auto-respond to texts, track missed messages, and instantly organize your call recordings.

3 ways to automate RingCentral with Zapier

Let Zapier help you connect some of your business tools together internally! Use this integration to automatically send yourself SMS messages for any missed calls you have in RingCentral. Stay on top of it all, no added clicks or keystrokes required.

RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.

Triggers when there is a new call log record.

New Call Log Record

Call Ended

Triggers when a user wants to change the Do Not Disturb (DND) presence status.

Do Not Disturb (DND) Presence Updated

Triggers when there is a new missed call.

Missed Call

New Call Recording

Triggers when there is a new SMS received.

New SMS Received (Deprecated)

Triggers when there is a new SMS/MMS received.

New SMS/MMS Received

New SMS Sent (Deprecated)

Triggers when there is a new SMS/MMS sent.

New SMS/MMS Sent

Triggers when there is a new SMS sent or received.

New SMS (Deprecated)

Triggers when there is a new incoming voicemail.

New Voicemail

Triggers when RingSense generates the transcript, summary, and additional insights from a recording. This trigger can only be used by an admin user with ReadAccountCallLog access. 

RingSense Processed Recording

Creates a new external contact in personal address book.

Create Contact

Creates an instant video meeting. Pair with an additional action to retrieve Join URI from the current action.

Create Video Meeting

Finds an external contact in personal address book by phone number.

Find Contact

Starts a 2-legged RingOutCall based on specified from and to numbers.

Generate Ringout Call

Send Fax

Send SMS/MMS

Updates an external contact in personal address book.

Update Contact

Custom Actions (Beta)

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

API Request (Beta)

Send RingCentral SMS messages for new missed calls

RingCentral's SMS auto-respond to incoming text messages allows your team to acknowledge requests to get important information automatically. Set up this Zap to save yourself from tedious manual reply tasks.

Send SMS messages in RingCentral for newly-received RingCentral SMS messages

When you receive a SMS in your business call center platform, knowing about that as soon as possible is key to a timely response. Use this integration to help you accomplish that automatically, by connecting your tools together for ease of communication.

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

Slack

Triggers when a new message is posted to any public channel.

New Public Message Posted Anywhere

New Channel

Triggers when a new message is posted to a specific #channel you choose.

New Message Posted to Channel

Triggers when a custom emoji has been added to a team.

New Team Custom Emoji

Triggers when a new file is uploaded to your workspace.

New File

Triggers when a username or highlight word is mentioned in a public #channel.

New Mention

Triggers when a new message is found that matches the query.

New Message From Query

Triggers when a new message is posted to a specific #private-channel or multi-dm.

New Message Posted to Private Channel

Triggers when a Message is pushed from Slack.

New Pushed Message

Triggers when a reaction (aka reactji) is added to a message in a public #channel.

New Reaction Added

New Saved Message

Triggers when a new Slack user is created / first joins your org.

New User

Finds a Slack message using the Slack Search feature.

Find Message

Finds a user by matching against their email instead of their username.

Find User by Email

Find User by ID

Finds a user by matching against their real name instead of their username.

Find User by Name

Find User by Username

Adds a reminder for yourself or a teammate, just like the `/remind` slash command.

Add Reminder

Invite an existing User to an existing Channel. You must be a member of the channel to invite someone to it.

Invite User to Channel

Posts a message to the specific #channel you choose. Message delivery can be scheduled for later.

Send Channel Message

Sends a direct message to a user or yourself from the Slackbot. Can also schedule a message for later.

Send Direct Message

Create Channel

Post a new message to a private channel you choose. Can also schedule a message for later.

Send Private Channel Message

Set Channel Topic

Update basic profile fields such as name or title

Update Profile

Sets your Slack status to the given text and emoji.

Set Status

Invite a new User to your Slack workspace. Uses legacy tokens.

Invite New User

Send Slack messages for newly-received RingCentral SMS messages

Stay informed about missed calls from RingCentral by sending messages to a Slack channel with this effortless workflow. Once set up, every time a call is missed in RingCentral, a channel message will be posted in Slack, ensuring you're always in the loop and can act on important missed calls promptly. Improve team communication and responsiveness with this efficient automation.

Send channel messages in Slack for new missed calls in RingCentral

Stay informed about important voicemails in real-time with this efficient workflow. When a new voicemail arrives in your RingCentral account, a message will be sent to a designated Slack channel, keeping your team up-to-date and ensuring prompt responses. Simplify communication and improve response time with this seamless automation.

Send new RingCentral voicemails as channel messages in Slack

When you receive a new SMS message into your call center, sometimes it is much easier to be alerted via email. That is a great place to use automation, and a tool like Zapier can help you take care of this without having to think about it.

One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.

Gmail

Triggers when you receive a new attachment.

New Attachment

New Label

Triggers when you receive a new email and label it within two days.

New Labeled Email

Triggers when a new email appears in the specified mailbox.

New Email

Triggers when you receive a new email that matches a search string you provide.

New Email Matching Search

Triggers when you receive a new email and star it within two days.

New Starred Email

New Thread

Find Email

Find or Send Email

Add Label to Email

Delete Email

Create Draft

Create a draft reply to an existing email.

Create Draft Reply

Create Label

Send Email

Remove Label From Email

Reply to Email

Send email via Gmail from new RingCentral SMS messages

When a new lead is captured from Facebook Lead Ads, instantly send them an SMS or MMS message using RingCentral with this seamless automation. Stay connected with potential customers by providing timely, personalized communication that helps to boost engagement and drive conversions. Increase your conversion rate and grow your business by optimizing your lead nurturing process with this efficient workflow.

Facebook lead ads make signing up for business information easy for people and more valuable for businesses. The Facebook lead ad app is useful for marketers who want to automate actions on their leads.

Facebook Lead Ads

New Lead

Send sms/mms with RingCentral for new Facebook Lead Ads leads

Stay connected with your form respondents in real time with this workflow. Whenever there's a new submission in JotForm, it will instantly prompt a text message to be sent via RingCentral. This is a seamless way to ensure instant communication, enhancing your engagement with users.

The newly redesigned Jotform lets you build forms faster than ever, with powerful widgets and a responsive editor that works offline—without even needing to sign up for an account.

Jotform

Triggers when a new submission has been added to a specific form.

New Submission

Triggers when a signed document is received.

New Signed Document

Assign Form

Invite assignees to complete your pre-populated form

Assign Prefilled Form

Create Submission

Send sms/mms via RingCentral for new submissions in Jotform

When an event commences in Google Calendar, this workflow sends an SMS or MMS message through RingCentral in response. Ideal for event reminders or notifying staff changes, this automation helps ensure critical communications get transmitted at the right time. It removes the need to manually send out messages and enhances efficiency by harnessing the functionality of Google Calendar and RingCentral.

Google Calendar lets you organize your schedule and share events with co-workers and friends. With Google's free online calendar, it's easy to keep track of your daily schedule.

Google Calendar

New Calendar

Triggers when an event is cancelled or deleted.

Event Cancelled

Event Ended

Triggers when a specified amount of time before an event starts.

Event Start

Triggers when an event is created or updated (except when it's cancelled).

New or Updated Event

New Event

Triggers when an event is created that matches a search.

New Event Matching Search

Find Event

Finds a specific event by its ID in your calendar.

Retrieve Event by ID

Finds multiple events in your calendar as line items.

Find Multiple Events

Find or Create Event

Invites one or more person to an existing event.

Add Attendee(s) to Event

Create Calendar

Delete Event

Create Detailed Event

Create an event from a piece of text. Google parses the text for date, time, and description info.

Quick Add Event

Updates an event. Only filled fields are updated.

Update Event

Send sms/mms via RingCentral when new events start in Google Calendar

Stay on top of your important emails with this streamlined workflow. When you receive a new Gmail email that matches your specific search, an SMS or MMS message is promptly dispatched via RingCentral. This automation offers a quick and efficient way to ensure you never miss critical information. A perfect solution for managing time-sensitive correspondence and staying informed on the go.

Send sms/mms in RingCentral for new emails matching search in Gmail

When you have a new call recording, archiving it in a safe place is always a good idea. With Zapier, you do just that without any added clicks or keystrokes. Once active, this Zap automatically adds each new RingCentral call recording to a specified Google Drive folder.

Google Drive is Google's file sync app that lets you store all of your files online alongside your Google Docs documents, and keep them synced with all of your devices.

Google Drive

Triggers when any new file is added (inside of any folder).

Triggers when a new file is added directly to a specific folder (but not its subfolders).

New File in Folder

Triggers when a new file is created within, moved to, or uploaded directly to a specific folder (but not its subfolders).

Triggers when a new folder is added directly to a specific folder (but not its subfolders).

3 ways to automate RingCentral with Zapier

Related articles

Improve your productivity automatically. Use Zapier to get your apps working together.