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Improve your ad targeting with Facebook Conversions (for Business admins)

By Jawondolyn Bandstra · August 23, 2024
Facebook Conversions (for Business admins) logo connected to icons representing audience segmentation, leads, and sales funnels.

Are your Facebook and Instagram ads underperforming and underdelivering quality leads? You might have a targeting problem. Finding your ideal audience can feel like trying to catch a rare fish in the Pacific Ocean. Luckily, you don't have to comb the social media seas to find the right people. 

By combining the power of Meta's business platform with Zapier's Facebook Conversions (for Business admins) integration, you can run more efficient campaigns, lower your ad spend, and get the results you want. 

Zapier is the leader in workflow automation—integrating with thousands of apps from partners like Google, Salesforce, and Microsoft. Use interfaces, data tables, and logic to build secure, automated systems for your business-critical workflows across your organization's technology stack. Learn more.

Jump ahead:

  • Use broad targeting strategically

  • Use lookalike audiences to find more of what you want

  • Use your offline data to find more high-quality leads

Use broad targeting strategically

You might believe that narrowing your target audience is always the best approach, but broad targeting can uncover new-to-you audiences who are more likely to convert. You might even find more affordable ad placements because you're not competing in a highly specific audience segment.  

You can try broad targeting with Meta's built-in AI tool Advantage+ audience, which analyzes your past ad performance data to find a wider audience to target.

Of course, you don't want to waste time (and ad spend) targeting the wrong people. You can create an automated workflow in Zapier (called a Zap) to automatically send lead events in real time as prospects swoop in. That way, you can send the latest performance data to Meta and improve its broad targeting recommendations. 

To get started with a Zap template—what we call our pre-made workflows—just click on the button. It only takes a few minutes to set up. You can read more about setting up Zaps here.

Send new ClickFunnels contacts to facebook conversions as lead events

Send new ClickFunnels contacts to facebook conversions as lead events
  • ClickFunnels logo
  • Facebook Conversions (for Business admins) logo
ClickFunnels + Facebook Conversions (for Business admins)

Create lead events in Facebook Conversions from new leads in Microsoft Dynamics 365 CRM

Create lead events in Facebook Conversions from new leads in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM logo
  • Facebook Conversions (for Business admins) logo
Microsoft Dynamics 365 CRM + Facebook Conversions (for Business admins)

Trigger new Pipedrive activities and send lead events in facebook conversions for business admins

Trigger new Pipedrive activities and send lead events in facebook conversions for business admins
  • Pipedrive logo
  • Facebook Conversions (for Business admins) logo
Pipedrive + Facebook Conversions (for Business admins)

Create lead events in Facebook Conversions from new records in Salesforce

Create lead events in Facebook Conversions from new records in Salesforce
  • Salesforce logo
  • Facebook Conversions (for Business admins) logo
Salesforce + Facebook Conversions (for Business admins)

To use Facebook Conversions (for Business admins), you'll need full control access for the business asset associated with your ad account. Users with partial access can use the Facebook Conversions integration instead.

Use lookalike audiences to find more of what you want

A lookalike audience is a targeting tool that helps you deliver ads to new people who share similar characteristics with your existing customers. For example, let's say you want to drive more website visits. You might create a lookalike audience for engaged site visitors and then target that audience in an ad campaign.

Lookalike audiences can help expand your ad audience and reach the right people, potentially leading to higher-quality conversions. If you're already using Meta's custom audiences, you can create a lookalike audience from an existing list.

The faster approach? Automate the audience creation process with Zapier's Facebook Custom Audiences integration. Use these Zaps to update existing lists with new and updated customer info. 

Add email addresses to Facebook Custom Audiences when new ActiveCampaign contacts are added to lists

Add email addresses to Facebook Custom Audiences when new ActiveCampaign contacts are added to lists
  • ActiveCampaign logo
  • Facebook Custom Audiences logo
ActiveCampaign + Facebook Custom Audiences

Add new Pardot prospects to Facebook Custom Audiences for targeted email campaigns

Add new Pardot prospects to Facebook Custom Audiences for targeted email campaigns
  • Pardot logo
  • Facebook Custom Audiences logo
Pardot + Facebook Custom Audiences

Add new HubSpot contacts to Facebook Custom Audiences emails list

Add new HubSpot contacts to Facebook Custom Audiences emails list
  • HubSpot logo
  • Facebook Custom Audiences logo
HubSpot + Facebook Custom Audiences

Learn more ways to automate Facebook Custom Audiences.

Use your offline data to find more high-quality leads

High-quality leads don't have to come at a premium price. Instead, you can use Zapier to connect your customer relationship management (CRM) data to Meta, which will use that offline conversion data to improve your targeting and attribution. 

Here's how it works: Create a new Meta instant form campaign. Make sure you select Conversion leads as the performance goal. Then, create a Zap that sends new or updated CRM contacts to Facebook Conversions (for Business admins). 

Here are a few Zap templates to get started:

Create funnel events in Facebook Conversions from new contacts in Microsoft Dynamics 365 CRM

Create funnel events in Facebook Conversions from new contacts in Microsoft Dynamics 365 CRM
  • Microsoft Dynamics 365 CRM logo
  • Facebook Conversions (for Business admins) logo
Microsoft Dynamics 365 CRM + Facebook Conversions (for Business admins)

Generate purchase events in Facebook Conversions from new contacts in list in HubSpot

Generate purchase events in Facebook Conversions from new contacts in list in HubSpot
  • HubSpot logo
  • Facebook Conversions (for Business admins) logo
HubSpot + Facebook Conversions (for Business admins)

Create funnel events in Facebook Conversions from new updated fields on records in Salesforce

Create funnel events in Facebook Conversions from new updated fields on records in Salesforce
  • Salesforce logo
  • Facebook Conversions (for Business admins) logo
Salesforce + Facebook Conversions (for Business admins)

Learn more about using Zapier with Meta's Conversion API for CRM.

You can also send purchases and other down-funnel events to improve your ad performance. Cariuma, an ethically sourced footwear brand, used Zapier to automatically send new orders as purchase events to Facebook Conversions—and doubled sales in the last year.

Send store orders, booked calls, and other funnel events to Meta with the Zaps below: 

Create funnel events in Facebook Conversions from new paid orders in Shopify

Create funnel events in Facebook Conversions from new paid orders in Shopify
  • Shopify logo
  • Facebook Conversions (for Business admins) logo
Shopify + Facebook Conversions (for Business admins)

Create purchase events in Facebook Conversions from new charges in Stripe

Create purchase events in Facebook Conversions from new charges in Stripe
  • Stripe (Legacy) logo
  • Facebook Conversions (for Business admins) logo
Stripe (Legacy) + Facebook Conversions (for Business admins)

Send purchase events to facebook conversions for business admins when new orders occur in Eventbrite

Send purchase events to facebook conversions for business admins when new orders occur in Eventbrite
  • Eventbrite logo
  • Facebook Conversions (for Business admins) logo
Eventbrite + Facebook Conversions (for Business admins)

Combine strategy and automation for better results

Connect Facebook Conversions (for Business admins) with Zapier to get more out of these targeting strategies, from analyzing your broad targeting experiments to managing your lookalike audiences. With a little automation, you can run more effective campaigns, and squeeze more ROI from your ad spend.

This was a guest post by Jawondolyn Bandstra, a marketing manager at Meta. Want to see your work on the Zapier blog? Read our guidelines, and get in touch.

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A Zap with the trigger 'When I get a new lead from Facebook,' and the action 'Notify my team in Slack'