ConditionalVisibility

new-products-promo

App of the day

app-of-the-day-zendesk-00-hero

Zendesk

You found the perfect ivory pillow to set off the yellow tones in your bespoke ecru sofa, but your holy grail cushion seems to be lost in the mail.

Zendesk: App of the day

A common use of form software is to allow customers or prospects to ask you questions. If they do that often enough, you'll need a way to manage and respond to those individuals.The Typeform-Zendesk integration makes that easy. You can have new Typeform entries automatically create new tickets for follow up in Zendesk.

Typeform helps you ask awesomely online! If you ever need to run a survey, questionnaire, form, contest etc. Typeform will help you achieve it beautifully across all devices, every time, using its next generation platform.

Typeform

New Entry

Retrieves ALL file(s) of a given form that are uploaded as part of form submission.

Retrieve ALL Files

Lookup Responses

Create an Empty Form

Duplicates an Existing Form

Update Dropdown, Multiple Choice or Ranking Question Options

Custom Actions (Beta)

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

API Request (Beta)

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

New Group

Triggers when a new ticket is added to a view.

New Ticket in View

Triggers when a new ticket is created. Optionally select an organization.

New Ticket

Triggers when a one or more tags are added to a user.

Tag Added to User

Triggers when a new organization is created.

New Organization

Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

Recent Ticket

Triggers when there is activity (an audit) on a specific ticket. Non-admins can only watch one ticket per Zap.

New Action on Ticket

Triggers when an existing ticket is updated.

Updated Ticket

New User

New View

Find an Agent

Finds an existing ticket. With line item support for multiple tickets resulting from a query.

Find Ticket(s)

Find a Group

Find Latest Comment

Find an Organization

Find a Ticket

Find a User

Finds a ticket, or creates one if none are found.

Find or Create Ticket

Finds a organization, or creates one if none are found.

Find or Create Organization

Finds a user, or creates one if none are found.

Find or Create User

Deletes the user and associated records from the account.

Delete User

Create Organization

Remove one or more tags from an existing ticket.

Remove Tag(s) from Ticket 

Create Ticket

Attach File to Ticket

Add Comment to Ticket

Add one or more tags to an existing ticket.

Add Tag(s) to Ticket

Update Organization

Update an existing ticket status or add comments.

Update Ticket

Update User

Create User

Create Zendesk tickets from new Typeform entries

Make sure your Zendesk tickets are taken care of by tracking them with Asana. This Zendesk - Asana integration adds new Zendesk tickets to an Asana project. Never worry about losing track of tickets again!

Asana is a leading work management platform that helps teams orchestrate their work, from daily tasks to strategic initiatives. With Asana, organizations have a living system of clarity where everyone can see, discuss, and execute their team’s priorities.

Asana

Triggered when a task within a project, or any project within a workspace, is marked as completed. Does not trigger on completed subtasks.

Completed Task

Triggered when a Task is added to a Project.

New Task

Triggers when a new Comment is added to a Task in Asana.

New Comment on a Task

New Project

New Story

New Subtask

Triggers when a Subtask is completed in Asana.

New Completed Subtask

New Tag Created

Triggers when an attachment is added to a task.

New Attachment Added to Task

Triggers when a Task is moved to a section.

Task Moved to Section

Triggered when you add a new task to a project.

New Task in Project

Tag Added to Task

New Team

Triggered when a Task is updated in a Project.

Updated Task

Triggered when a task in a project is updated.

Updated Task in Project

Triggered when you add a new workspace/organization.

New Workspace/Organization

Find Project

Finds an existing section within a workspace project.

Find Section in Project

Finds an existing task within a workspace project(s).

Find Task in Project

Find Task by ID

Finds a task in a workspace. Supports custom fields. Available only to premium Asana users.

Zendesk: App of the day

Related articles

Improve your productivity automatically. Use Zapier to get your apps working together.