- Roles
- IT
Don't leave data behind
Gumbo beet greens corn soko endive gumbo gourd. Parsley shallot courgette peas fava bean collard greens.
Don't leave data behind
Gumbo beet greens corn soko endive gumbo gourd. Parsley shallot courgette peas fava bean collard greens.
Don't leave data behind
Gumbo beet greens corn soko endive gumbo gourd. Parsley shallot courgette peas fava bean collard greens.
Don't leave data behind
Gumbo beet greens corn soko endive gumbo gourd. Parsley shallot courgette peas fava bean collard greens.
Don't leave data behind
Gumbo beet greens corn soko endive gumbo gourd. Parsley shallot courgette peas fava bean collard greens.
Don't leave data behind
Gumbo beet greens corn soko endive gumbo gourd. Parsley shallot courgette peas fava bean collard greens.
Zapier for IT
Empower teams and streamline IT with powerful automation
IT bottlenecks slow everyone down. But Zapier's safe suite of automation tools has everyone covered. Bust up backlogs with streamlined workflows so teams—including IT—can hit their goals.
✔️ Connect 7,000+ apps
✔️ No-code and low-code automation
✔️ Guardrails for all data and actions
Zapier is trusted by over 2.2 million companies worldwide
Reduce IT backlog and boost efficiency without compromising control
Heavy workloads are a leading cause of IT burnout according to one survey*. Discover how Zapier helps business teams securely create backlog-busting workflows with less reliance on IT. IT teams maintain essential oversight and can even automate their own work, too.
*Source: Robert Half Survey
IT leaders use Zapier to empower teams and boost productivity
Zapier is the go-to automation platform for IT teams at companies of all sizes across industries—from scaling startups to global enterprises.
"Just last month, we had 1,100 help desk requests from our 1,700 employees. Normally, that many requests would overwhelm our team of three, but through our help desk workflows in Zapier, we resolved them easily. Our team of three is able to perform like a team of 10."
—Marcus Saito
Head of IT and AI Automation, Remote.com
How other marketing leaders are automating with Zapier (and loving it!)
“Automating our customer acquisition flow impacted our customers because now they’re able to support their international customers quicker. The sooner we can help them, the sooner they can help their customers. So, our time to value has shrunk by over 40%, which is really, really impressive and really difficult to do for a lot of SaaS companies.”
Connor Sheffield, Head of Business Automation
“Zapier's Customer Match integration keeps our data flowing seamlessly between Salesforce, Marketo, and our Google Ads campaigns. What used to be a manual process of manual downloads, formatting, and uploads now happens effortlessly.”
Matt Grebow, Director of Enterprise Marketing
“Zapier gives us unlimited flexibility and creativity. With Zapier, you’re like an artist with a blank canvas. I don’t know what we’d do without it.”
Rishi Shah, CEO and Co-founder
“Generating that many leads creates a lot of repetitive day-to-day tasks for our marketing team, so we automate many of our lead generation processes using Zapier, which connects apps and helps automate work that doesn't require technical expertise.”
Veo reduced cost per lead by 20% with Zapier
Lars Christensen, Social Ads Specialist
“Zapier has allowed us to maintain a robust customer profile that allows us to personalize customer communication, diagnose customer experience issues, and helps us share learnings across the company. Since we started using Zapier, so many of our processes have become more efficient.”
Orchard saved 3+ hours a week in manual data entry
Corey Egan, Director of CRM
"Zapier allows us to send leads from Marketo to Salesforce via webhooks with extreme reliability and ease. Instead of spending hours and hours engineering a Salesforce sync to pull reports manually, we're able to automate this and spend more time on highly strategic initiatives."
Lucidchart achieved 30% reduction in time spent on quality assurance by centralizing data on Zapier
Micaela Wright, Associate Digital Marketing Manager
“Zapier has greatly improved our marketing spend. We can set precise conditions for sending conversion data to Google, making our marketing accounts very successful and saving us a ton of money.”
James Sperry, Executive Vice President of Business Operations
“It has made our reporting process quicker, which saves our account manager time and gives them less stress. Now, they have more time to work with clients instead of pulling data.”
Sixth City Marketing saved 9+ hours a month compiling lead data
Sarah Blocksidge, Marketing Director
Level up your IT and business teams with AI-powered workflows
Whether it's IT tickets, software provisioning requests, or marketing campaign details, Zapier + AI can collect data from across your organization. Then, let Zapier transform mountains of disparate data into actionable insights so both IT and business teams can work smarter.
AI for everyone (and approved by IT)
Zapier helps teams use AI-powered workflows through our growing library of AI apps—all while adhering to your established security guidelines.
Build workflows at the speed of thought
Describe your desired automation, and Zapier's AI will create the workflow. This allows teams to quickly build solutions for their urgent challenges.
Use AI to unlock low-code tools
Enable all teams, including IT, to build more complex workflows using natural language. Just describe what you want to do and AI will convert your requirements into code.
Solutions for forward-thinking IT teams
IT leaders use Zapier to ensure their organization is:
Empowered
Enable self-service and reduce shadow IT
Zapier helps you help your business teams. Give teams the power to build their own workflows while still maintaining essential IT oversight with features like global access controls and app/action restrictions.
Efficient
Streamline IT operations and eliminate busywork
Free your team from recurring tasks. Use Zapier to automate routine processes, reduce ticket volume, and give your team more time for strategic initiatives.
Secure
Automate security processes without sacrificing control
Whether it's streamlining access management or accelerating threat responses, Zapier empowers your team to build mission-critical workflows that maintain and strengthen your security posture.
Resourceful
Rapidly solve and iterate with Zapier’s intuitive out-of-the-box features
Use Zapier to quickly prototype new processes and scale successful workflows across your company—all without adding to your IT team's to-do list.
Consolidate customer data across tools
When a new HubSpot form is submitted, create a new conversation in Help Scout
Update contacts for follow up
Create or update contacts in HubSpot when a new subscriber is added to a specific audience in Mailchimp
Fine-tune your ads audience
When a new order is created in Shopify, send purchase event to Facebook conversions
Transform your organization with IT-approved automation
Unlock endless automation possibilities to propel your whole company forward. Empower teams, streamline operations, enhance security, and drive innovation—all while reducing IT's workload.
Business team enablement
Reduce IT requests through self-serve automation
Empower teams to create their own workflows within IT-approved boundaries. Zapier's intuitive interface helps anyone with any level of technical skill automate routine tasks, which frees up IT resources and moves your company forward faster.
Marketing campaign automation
Enable marketers to create multi-channel campaign workflows without IT intervention.
Sales process optimization
Allow sales teams to automate lead routing and follow-ups using their CRM and communication tools.
HR workflow streamlining
Empower HR to create comprehensive onboarding and offboarding workflows spanning multiple systems.
Finance process automation
Let finance teams automate invoice processing, expense approvals, and financial reporting.
Customer support enhancement
Enable support teams to automate ticket routing, customer communications, and satisfaction surveys.
Connect your entire tech stack for seamless workflows
With over 7,000 integrations, Zapier helps you create powerful automations across your organization's tools and systems.
Flexible workflow features to power your IT and business automation
Combine 7,000+ integrations with our built-in tools to create custom automated workflows that meet your organization's unique needs—all with the security and control IT requires.
Pair 7,000+ integrations with our built-in workflow tools to overcome tech stack limitations and build custom RevOps automated workflows
Webhooks
Receive data from any service or send requests to URLs—all without writing code or running servers.
Code steps (with AI)
Describe how you’d like to customize your trigger or action and AI will write the Javascript or Python code for you.
Transform your organization with IT-led automation
Discover how to elevate your entire business with our curated set of resources. Explore strategies for scaling automation, learn how to balance team empowerment with security, and see how IT can drive innovation across the organization.
4 ways to automate your IT management workflows
Streamline IT workflows with Zapier. Automate onboarding, alerts, and cross-department processes to boost efficiency and empower your team.
5 ways to automate server monitoring
Enhance server monitoring with Zapier. Automate issue tracking, team notifications, and cross-tool data sharing to resolve problems faster and minimize downtime.
How to automatically create tasks from forms and tickets
Automate task creation from forms and tickets with Zapier. Turn submissions into actionable items instantly to boost responsiveness and efficiency.
Frequently asked questions
What is Zapier and how does it work for IT teams?
Zapier is an automation platform that connects your organization's apps and services. Our many security features allow both IT and business teams to automate repetitive tasks without coding. Users create "Zaps," which are basically automated workflows that connect your favorite apps and perform set tasks—all within IT-approved guardrails.
What types of IT and business processes can Zapier automate?
Zapier can automate a wide range of processes like user provisioning/deprovisioning, security alert routing, ticket management, centralizing data, and much more. If a process involves APIs, Zapier can likely automate it.
Will Zapier integrate with our existing IT infrastructure and tools?
Most likely, yes. Zapier connects 7,000+ apps, from enterprise-grade IT management tools to department-specific software.
How does Zapier help IT teams empower business units while maintaining control?
Zapier provides a powerful, intuitive platform business units can use to create their own automated workflows without waiting for IT. Your IT team still maintains control through features like domain capture, user permissions, and app and action restrictions.
What level of technical expertise is required to set up automations with Zapier?
Zapier is designed to be user-friendly and doesn't require coding skills for most automation. Teams can set up automated workflows using a simple drag-and-drop interface. This allows both IT professionals and business users with varying tech skills to create powerful workflows. For more complex needs, Zapier also offers advanced functionality such as Webhooks and Code Steps so you can create even more powerful, customized automation.
What security and compliance features does Zapier offer for enterprise IT?
Zapier provides robust security features including SSO, SCIM provisioning, audit logs, and data encryption. It adheres to SOC 2, GDPR, and CCPA standards. Enterprise customers get additional features like custom data retention policies and IP allowlisting to meet stringent security requirements.
