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  2. IT

Don't leave data behind

Gumbo beet greens corn soko endive gumbo gourd. Parsley shallot courgette peas fava bean collard greens.

Don't leave data behind

Gumbo beet greens corn soko endive gumbo gourd. Parsley shallot courgette peas fava bean collard greens.

Don't leave data behind

Gumbo beet greens corn soko endive gumbo gourd. Parsley shallot courgette peas fava bean collard greens.

Don't leave data behind

Gumbo beet greens corn soko endive gumbo gourd. Parsley shallot courgette peas fava bean collard greens.

Don't leave data behind

Gumbo beet greens corn soko endive gumbo gourd. Parsley shallot courgette peas fava bean collard greens.

Don't leave data behind

Gumbo beet greens corn soko endive gumbo gourd. Parsley shallot courgette peas fava bean collard greens.

Zapier for IT

Empower teams and streamline IT with powerful automation

IT bottlenecks slow everyone down. But Zapier's safe suite of automation tools has everyone covered. Bust up backlogs with streamlined workflows so teams—including IT—can hit their goals.

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✔️ Connect 7,000+ apps

✔️ No-code and low-code automation

✔️ Guardrails for all data and actions 

A diagram showing a well-integrated IT tech stack using Zapier

Zapier is trusted by over 2.2 million companies worldwide

The New York Times logo
Okta logo
Zendesk logo
Sysco logo
Allstate logo
Webflow logo
Canva logo
Lululemon logo
LA Clippers logo
Airbnb logo
Barrys logo
Asana
Dropbox
Ruggable logo
Grammarly logo
Charity Water logo
Lyft
Hopper
Miro
Casper logo
Hello Fresh
Calendly
Hudl
Getaround
ServiceTitan
ActiveCampaign

Reduce IT backlog and boost efficiency without compromising control

Heavy workloads are a leading cause of IT burnout according to one survey*. Discover how Zapier helps business teams securely create backlog-busting workflows with less reliance on IT. IT teams maintain essential oversight and can even automate their own work, too.

A diagram showing CRM, marketing automation platform, and customer support software integrated

IT leaders use Zapier to empower teams and boost productivity

Zapier is the go-to automation platform for IT teams at companies of all sizes across industries—from scaling startups to global enterprises.

Remote

"Just last month, we had 1,100 help desk requests from our 1,700 employees. Normally, that many requests would overwhelm our team of three, but through our help desk workflows in Zapier, we resolved them easily. Our team of three is able to perform like a team of 10."

—Marcus Saito

Head of IT and AI Automation, Remote.com

How other marketing leaders are automating with Zapier (and loving it!)

Zonos logo

“Automating our customer acquisition flow impacted our customers because now they’re able to support their international customers quicker. The sooner we can help them, the sooner they can help their customers. So, our time to value has shrunk by over 40%, which is really, really impressive and really difficult to do for a lot of SaaS companies.”

Connor Sheffield, Head of Business Automation

ServiceTitan logo

“Zapier's Customer Match integration keeps our data flowing seamlessly between Salesforce, Marketo, and our Google Ads campaigns. What used to be a manual process of manual downloads, formatting, and uploads now happens effortlessly.”

Matt Grebow, Director of Enterprise Marketing

Sweepbright logo

“Zapier gives us unlimited flexibility and creativity. With Zapier, you’re like an artist with a blank canvas. I don’t know what we’d do without it.”

Rishi Shah, CEO and Co-founder

Fellow logo

“Generating that many leads creates a lot of repetitive day-to-day tasks for our marketing team, so we automate many of our lead generation processes using Zapier, which connects apps and helps automate work that doesn't require technical expertise.”

Veo reduced cost per lead by 20% with Zapier

Lars Christensen, Social Ads Specialist

Orchard logo

“Zapier has allowed us to maintain a robust customer profile that allows us to personalize customer communication, diagnose customer experience issues, and helps us share learnings across the company. Since we started using Zapier, so many of our processes have become more efficient.”

Orchard saved 3+ hours a week in manual data entry

Corey Egan, Director of CRM

Smart Charge America logo

"Zapier allows us to send leads from Marketo to Salesforce via webhooks with extreme reliability and ease. Instead of spending hours and hours engineering a Salesforce sync to pull reports manually, we're able to automate this and spend more time on highly strategic initiatives."

Lucidchart achieved 30% reduction in time spent on quality assurance by centralizing data on Zapier

Micaela Wright, Associate Digital Marketing Manager

Hudl logo

“Zapier has greatly improved our marketing spend. We can set precise conditions for sending conversion data to Google, making our marketing accounts very successful and saving us a ton of money.”

James Sperry, Executive Vice President of Business Operations

ServiceTitan logo

“It has made our reporting process quicker, which saves our account manager time and gives them less stress. Now, they have more time to work with clients instead of pulling data.”

Sixth City Marketing saved 9+ hours a month compiling lead data

Sarah Blocksidge, Marketing Director

Level up your IT and business teams with AI-powered workflows

Whether it's IT tickets, software provisioning requests, or marketing campaign details, Zapier + AI can collect data from across your organization. Then, let Zapier transform mountains of disparate data into actionable insights so both IT and business teams can work smarter.

An interface of multi-step path workflow featuring Co-pilot, Built-in tools, and code step.
 An interface of multi-step path workflow featuring Co-pilot, Built-in tools, and code step.

AI for everyone (and approved by IT)

Zapier helps teams use AI-powered workflows through our growing library of AI apps—all while adhering to your established security guidelines.


Build workflows at the speed of thought

Describe your desired automation, and Zapier's AI will create the workflow. This allows teams to quickly build solutions for their urgent challenges.

Use AI to unlock low-code tools

Enable all teams, including IT, to build more complex workflows using natural language. Just describe what you want to do and AI will convert your requirements into code.


Learn more about Zapier and AI

Solutions for forward-thinking IT teams

IT leaders use Zapier to ensure their organization is:

Empowered

Give business teams the tools they need to solve their own problems—all while maintaining oversight

Efficient

Automate recurring processes across business and IT teams

Secure

Keep your data safe while enabling business agility

Resourceful

Develop out-of-the-box solutions rapidly without straining IT resources

Empowered

Enable self-service and reduce shadow IT

Zapier helps you help your business teams. Give teams the power to build their own workflows while still maintaining essential IT oversight with features like global access controls and app/action restrictions.

An interface depicting a multi-step workflow

Efficient

Streamline IT operations and eliminate busywork

Free your team from recurring tasks. Use Zapier to automate routine processes, reduce ticket volume, and give your team more time for strategic initiatives.

An interface depicting a multi-step workflow

Secure

Automate security processes without sacrificing control

Whether it's streamlining access management or accelerating threat responses, Zapier empowers your team to build mission-critical workflows that maintain and strengthen your security posture.


An interface depicting a multi-step workflow

Resourceful

Rapidly solve and iterate with Zapier’s intuitive out-of-the-box features

Use Zapier to quickly prototype new processes and scale successful workflows across your company—all without adding to your IT team's to-do list.


An interface of a multi-step workflow using WooCommerce, Facebook, and Airtable

Consolidate customer data across tools

When a new HubSpot form is submitted, create a new conversation in Help Scout

Update contacts for follow up

Create or update contacts in HubSpot when a new subscriber is added to a specific audience in Mailchimp

Fine-tune your ads audience

When a new order is created in Shopify, send purchase event to Facebook conversions

Transform your organization with IT-approved automation

Unlock endless automation possibilities to propel your whole company forward. Empower teams, streamline operations, enhance security, and drive innovation—all while reducing IT's workload.

Business team enablement

Reduce IT requests through self-serve automation

Empower teams to create their own workflows within IT-approved boundaries. Zapier's intuitive interface helps anyone with any level of technical skill automate routine tasks, which frees up IT resources and moves your company forward faster.

man at desk

Marketing campaign automation

Enable marketers to create multi-channel campaign workflows without IT intervention.

Sales process optimization

Allow sales teams to automate lead routing and follow-ups using their CRM and communication tools.

HR workflow streamlining

Empower HR to create comprehensive onboarding and offboarding workflows spanning multiple systems.


Finance process automation

Let finance teams automate invoice processing, expense approvals, and financial reporting.


Customer support enhancement

Enable support teams to automate ticket routing, customer communications, and satisfaction surveys.


Connect your entire tech stack for seamless workflows

With over 7,000 integrations, Zapier helps you create powerful automations across your organization's tools and systems.

Browse all 7,000+ apps
ActiveCampaign
ActiveCampaign
ActiveCampaign
ActiveCampaign
ActiveCampaign
ActiveCampaign
ActiveCampaign
ActiveCampaign
ActiveCampaign
Klaviyo
PandaDoc
Salesforce
Hubspot
PandaDoc
Mailchimp
PandaDoc
PandaDoc
PandaDoc
Zendesk
Intercom
Looker
Tableau
Open AI
ActiveCampaign
ActiveCampaign
ActiveCampaign
ActiveCampaign
ActiveCampaign
ActiveCampaign
ActiveCampaign
ActiveCampaign
ActiveCampaign
Klaviyo
PandaDoc
Salesforce
Hubspot
PandaDoc
Mailchimp
PandaDoc
PandaDoc
PandaDoc
Zendesk
Intercom
Looker
Tableau
Open AI
Teams
Gmail
Open AI
Facebook
Google Drive
Service Now
Google Sheets
ActiveCampaign
Slack
Zoho Sheets
Calendly
Adsense
Square
Klaviyo
Stripe
Zendesk
Datadog
Outlook
Salesforce
Trello
Hubspot
Excel
Dropbox
Mailchimp
Monday.com
Todoist
Pipedrive
Docusign
Office 365
Bamboo
Twillio
Jira
Unbounce
Intercom
Google Forms
Asana
Jotform
ChatGPT

Flexible workflow features to power your IT and business automation

Combine 7,000+ integrations with our built-in tools to create custom automated workflows that meet your organization's unique needs—all with the security and control IT requires.


Pair 7,000+ integrations with our built-in workflow tools to overcome tech stack limitations and build custom RevOps automated workflows

Paths

Create Zaps that perform different actions based on if/then logic.

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Filters

Use filters so Zaps only run when certain conditions are met.

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Formatter (with AI)

Transform dates, currency, text, and more into your preferred format.

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Webhooks

Receive data from any service or send requests to URLs—all without writing code or running servers.

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Schedule

Schedule your Zaps to run whenever it's right for you.

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Code steps (with AI)

Describe how you’d like to customize your trigger or action and AI will write the Javascript or Python code for you.

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Transform your organization with IT-led automation

Discover how to elevate your entire business with our curated set of resources. Explore strategies for scaling automation, learn how to balance team empowerment with security, and see how IT can drive innovation across the organization.

4 ways to automate your IT management workflows

Streamline IT workflows with Zapier. Automate onboarding, alerts, and cross-department processes to boost efficiency and empower your team.


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5 ways to automate server monitoring

Enhance server monitoring with Zapier. Automate issue tracking, team notifications, and cross-tool data sharing to resolve problems faster and minimize downtime.


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How to automatically create tasks from forms and tickets

Automate task creation from forms and tickets with Zapier. Turn submissions into actionable items instantly to boost responsiveness and efficiency.

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Frequently asked questions

See what IT automation can do for your business

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