Acronis Cyber Protect Cloud + Atera
Create tickets in Atera for new or updated alerts in Acronis Cyber Protect Cloud
Stay on top of your system security with this efficient workflow. When a new or updated alert is detected in Acronis Cyber Protect Cloud, a corresponding ticket gets instantly created in Atera. This automatic process ensures swift and effective resolution of cybersecurity issues, saving you valuable time and resources.
Stay on top of your system security with this efficient workflow. When a new or updated alert is detected in Acronis Cyber Protect Cloud, a corresponding ticket gets instantly created in Atera. This automatic process ensures swift and effective resolution of cybersecurity issues, saving you valuable time and resources.
- When this happens...New/Updated Alert
Triggers when a new Alert is created or an existing alert is updated.
- automatically do this!Create Ticket
Creates a new ticket. Requires the enduser contact ID or email address.
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Customer name
Severity
Device name
Alert Type
Retrieve time interval
Try ItCustomer name
Try ItCustomer Tenant NameRequired
User LoginRequired
First Name
Last Name
E-mail AddressRequired
Company Administrator Role
Customer nameRequired
Offering ItemRequired
Quota
Storage infra Name
New Customer Tenant Created
Triggers when a new Customer tenant is created.
Try ItTenant NameRequired
Tenant Mode
2FA
Enhanced Security
E-mail AddressRequired
First Name
Last Name
Language
User Login
Alert IdRequired
Customer Tenant NameRequired