Atera Integrations

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Send chat messages in Microsoft Teams for new tickets created in Atera
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Atera + Microsoft Teams
Send channel messages in Microsoft Teams for new tickets created in Atera
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Atera + Microsoft Teams
Create tickets in Atera for new or updated alerts in Acronis Cyber Protect Cloud
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Acronis Cyber Protect Cloud + Atera
Send channel messages in Microsoft Teams for new alerts created in Atera
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Atera + Microsoft Teams

Send channel messages in Slack for new tickets created in Atera
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Atera + Slack

Send channel messages in Slack for new tickets created in Atera
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Atera + Slack

Send chat messages in Microsoft Teams for new tickets created in Atera

Details

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Atera + Microsoft Teams

Send channel messages in Microsoft Teams for new tickets created in Atera

Details

Try it

Atera + Microsoft Teams

Create tickets in Atera for new or updated alerts in Acronis Cyber Protect Cloud

Details

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Acronis Cyber Protect Cloud + Atera

Send channel messages in Microsoft Teams for new alerts created in Atera

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Atera + Microsoft Teams

Send channel messages in Slack for new tickets created in Atera

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Atera + Slack

Send channel messages in Slack for new tickets created in Atera

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Atera + Slack

Supported triggers and actions

AI Technician Comment Added
Triggers when an AI technician comment is added to an AI conversation.
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Alert Resolved
Triggers when alert resolved in Atera.
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Instant
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Autopilot Conversation Escalated
Triggers when a new Autopilot conversation is escalated.
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Instant
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Autopilot Conversation Summary Created
Triggers when a new conversation summary is created in Autopilot.
Trigger
Instant
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New Customer Created
Triggers when a new customer is created.
Trigger
Instant
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Ticket Assignment Changed
Triggers when a ticket assigned to a technician.
Trigger
Instant
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New Ticket Created
Triggers when a new ticket is created.
Trigger
Instant
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End User Comment Added
Triggers when an end user comment is added to an AI conversation.
Trigger
Instant
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- Conversation IDRequired
- Technician IDRequired
Action
Write
- EmailRequired
- Customer ID
- Customer Name
- First Name
- Last Name
- Job Title
- Phone
- Mobile Phone
- Is Contact Person
- In Ignore Mode
- Department ID
- Created On
Action
Write
- Conversation ID
- Contact IDRequired
- CommentRequired
Action
Write
- Alert IDRequired
Action
Write
- Ticket IdRequired
- Ticket Title
- Ticket Description
- Ticket Priority
- Ticket Impact
- Ticket Status
- Ticket Type
- Technician ContactID
Action
Write
- NameRequired
- Description
Action
Write
- EmailRequired
Action
Search
- Search textRequired
Action
Search
- Ticket IdRequired
Action
Search

New Alert Created
Triggers when a new alert is created.
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Instant
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Autopilot Conversation Created
Triggers when a new Autopilot conversation is created.
Trigger
Instant
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Autopilot Conversation Status Updated
Triggers when a new Autopilot conversation status is updated.
Trigger
Instant
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Autopilot Conversation Title Created
Triggers when a new Autopilot conversation title is updated.
Trigger
Instant
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New Site Created
Triggers when a new site is created.
Trigger
Instant
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Customer Responded to a Ticket
Triggers when a customer responded to a ticket.
Trigger
Instant
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Ticket Status Changed
Triggers when ticket status changed in Atera.
Trigger
Instant
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- Conversation IDRequired
- Conversation StatusRequired
Action
Write
- TitleRequired
- Device GUIDRequired
- Customer IDRequired
- Code
- Severity
- Threshold Value 1
- Snoozed End Date
- Additional Information
- Alert Category
- Ticket ID
- Message Template
- Folder ID
Action
Write
- NameRequired
- Description
Action
Write
- Conversation IDRequired
- Technician IDRequired
- CommentRequired
Action
Write
- Ticket TitleRequired
- Ticket DescriptionRequired
- Ticket Priority
- Ticket Impact
- Ticket Status
- Ticket Type
- EndUser ID
- EndUser First Name
- EndUser Last Name
- EndUser Email
- Technician ContactID
Action
Write
- ContactIDRequired
- First Name
- Last Name
- Job Title
- Phone
- Mobile Phone
- Is Contact Person
- In Ignore Mode
- Archived
- Customer ID
- Customer Name
Action
Write
- Alert IdRequired
Action
Search
- Conversation IdRequired
Action
Search
- EmailRequired
Action
Search

About Atera

Atera is an all-in-one IT management platform powered by Action AI to manage, patch, and secure every endpoint.

Related categories

IT Operations

Atera Integrations

Do more with Atera integrations

Okta

Jira Software Cloud

ServiceNow

Google Sheets

Slack

Microsoft Teams

Freshservice

Act!

ChatGPT (OpenAI)

Okta

Jira Software Cloud

ServiceNow

Google Sheets

Slack

Microsoft Teams

Okta

Jira Software Cloud

ServiceNow

Google Sheets

Slack

Microsoft Teams

Freshservice

Act!

ChatGPT (OpenAI)

Join millions worldwide who automate their work using Zapier

Send chat messages in Microsoft Teams for new tickets created in Atera

Send channel messages in Microsoft Teams for new tickets created in Atera

Create tickets in Atera for new or updated alerts in Acronis Cyber Protect Cloud

Send channel messages in Microsoft Teams for new alerts created in Atera

Send channel messages in Slack for new tickets created in Atera

Send channel messages in Slack for new tickets created in Atera

Send chat messages in Microsoft Teams for new tickets created in Atera

Send channel messages in Microsoft Teams for new tickets created in Atera

Create tickets in Atera for new or updated alerts in Acronis Cyber Protect Cloud

Send channel messages in Microsoft Teams for new alerts created in Atera

Send channel messages in Slack for new tickets created in Atera

Send channel messages in Slack for new tickets created in Atera

AI Technician Comment Added

Alert Resolved

Autopilot Conversation Escalated

Autopilot Conversation Summary Created

New Customer Created

Ticket Assignment Changed

New Ticket Created

End User Comment Added

Change Technician Assignment

Create Contact

New Contact Comment Created

Resolve Alert

Update Ticket

Update Departmen

Find Contact

Find Department

Find Ticket

New Alert Created

Autopilot Conversation Created

Autopilot Conversation Status Updated

Autopilot Conversation Title Created

New Site Created

Customer Responded to a Ticket

Ticket Status Changed

Change Conversation Status

Create Alert

Create Department

New Technician Comment Created

Create Ticket

Update Contact

Find Alert

Find Conversation

Find Technician

About Atera

Related categories

Popular Atera Integrations

Popular Atera Integrations