ActiveCampaign + Zendesk

Create Zendesk tickets from new ActiveCampaign automation webhooks

Effortlessly manage customer support tickets with this ActiveCampaign and Zendesk workflow. Whenever a new automation webhook occurs in ActiveCampaign, a ticket will be created in Zendesk, ensuring quick and efficient handling of customer requests. Keep your support team organized and consistently updated with this seamless integration.

Effortlessly manage customer support tickets with this ActiveCampaign and Zendesk workflow. Whenever a new automation webhook occurs in ActiveCampaign, a ticket will be created in Zendesk, ensuring quick and efficient handling of customer requests. Keep your support team organized and consistently updated with this seamless integration.

  1. When this happens...
    ActiveCampaignActiveCampaign
    New Automation Webhook

    Triggers when an automation sends out webhook data. To add a webhook in ActiveCampaign, navigate to your Automations section, add or edit an automation, and create a new "Webhook" action.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
Start free with email
Start free with email
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Supported triggers and actions

    • Custom ObjectRequired

    • Trigger EventsRequired

    Trigger
    Instant
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    • Task Type (Optional)

    Trigger
    Instant
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  • ActiveCampaign triggers, actions, and search

    New Automation Webhook

    Triggers when an automation sends out webhook data. To add a webhook in ActiveCampaign, navigate to your Automations section, add or edit an automation, and create a new "Webhook" action.

    Trigger
    Instant
    Try It
    • ListRequired

    Trigger
    Instant
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    • Custom ObjectRequired

    Trigger
    Instant
    Try It
  • ActiveCampaign triggers, actions, and search

    New or Updated Account

    Triggers when a new account is added or an existing account's details are updated.

    Trigger
    Instant
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    • ListRequired

    Trigger
    Instant
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    • ListRequired

    Trigger
    Instant
    Try It
activecampaign logo
activecampaign logo

About ActiveCampaign

ActiveCampaign is a customer experience automation (CXA) platform that helps businesses meaningfully engage customers. Access pre-built automations that combine transactional email and email marketing, marketing automation, ecommerce marketing, and CRM for powerful segmentation and personalization across social, email, messaging, chat, and text.

Related categories

  • Marketing Automation

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zendesk logo
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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

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  • Customer Support

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