Create new Zendesk tickets from new ActiveCampaign automation webhooks
Keep your support team in the loop effortlessly with this workflow. When a new automation event is triggered in ActiveCampaign, a corresponding ticket is instantly generated in Zendesk. This results in a streamlined communication process, ensuring no customer query or issue goes unnoticed. A perfect setup for those looking to streamline their customer service process.
Keep your support team in the loop effortlessly with this workflow. When a new automation event is triggered in ActiveCampaign, a corresponding ticket is instantly generated in Zendesk. This results in a streamlined communication process, ensuring no customer query or issue goes unnoticed. A perfect setup for those looking to streamline their customer service process.
- When this happens...New Automation Webhook
Triggers when an automation sends out webhook data. To add a webhook in ActiveCampaign, navigate to your Automations section, add or edit an automation, and create a new "Webhook" action.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
- Free forever for core features
- 14 day trial for premium features & apps
Custom ObjectRequired
Trigger EventsRequired
Try ItTask Type (Optional)
Try ItNew Automation Webhook
Triggers when an automation sends out webhook data. To add a webhook in ActiveCampaign, navigate to your Automations section, add or edit an automation, and create a new "Webhook" action.
Try ItListRequired
Try It