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Airtable + Crisp

Create records in Airtable from new conversations in Crisp

Stay updated with every new conversation in Crisp by having them directly listed in Airtable as new records. With this workflow, as soon as new interactions occur on Crisp, records will be created in your Airtable base. The immediate transfer of data allows for streamlined customer management and prompt response times, ensuring nothing falls through the cracks.

Stay updated with every new conversation in Crisp by having them directly listed in Airtable as new records. With this workflow, as soon as new interactions occur on Crisp, records will be created in your Airtable base. The immediate transfer of data allows for streamlined customer management and prompt response times, ensuring nothing falls through the cracks.

  1. When this happens...
    CrispCrisp
    New Conversation

    Triggers when a new conversation is created.

    TriggerInstant
  2. automatically do this!
    AirtableAirtable
    Create Record

    Creates a new record with auto-populating fields.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Crisp triggers, actions, and search

    Edited Contact

    Triggers when a contact is edited.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Message Incoming

    Triggers when a visitor sends a message.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    New Conversation

    Triggers when a new conversation is created.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Conversation Segments Updated

    Triggers when a segment is added or removed in a conversation.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Message Sent

    Triggers when an operator sends a message

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    New Contact

    Triggers when a new contact is created.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Conversation Custom Data Updated

    Triggers when custom data is added or removed in a conversation.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Conversation Status Change

    Triggers when a conversation is (un)resolved.

    Trigger
    Instant
    Try It
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About Airtable

Organize anything with Airtable, a modern database created for everyone. Airtable is a fast and flexible way to create tables to keep track of anything, from sales leads to vacation planning to inventory management.
Learn moreHelp

Related categories

  • Databases

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About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform
Learn moreHelp

Related categories

  • Customer Support

Related Zap Templates

Related Zap Templates

 

  • Create or update Crisp contacts from new Airtable records

 

  • Create or update Crisp contacts with new or updated records in Airtable