AskNicely + Zendesk
Create Zendesk tickets for new AskNicely responses
Stay on top of customer feedback efficiently with this workflow. When a new response is recorded in AskNicely, it instantly creates a ticket in Zendesk to address the issue or feedback promptly. This automation ensures nothing slips through the cracks and helps to improve customer service management.
Stay on top of customer feedback efficiently with this workflow. When a new response is recorded in AskNicely, it instantly creates a ticket in Zendesk to address the issue or feedback promptly. This automation ensures nothing slips through the cracks and helps to improve customer service management.
- When this happens...New Response
Triggers when a customer responds with a score or comment.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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