Azure DevOps + Zoho Desk

Create new Azure DevOps work items for each updated status change in Zoho Desk

Keep your development tasks flowing smoothly with this workflow. When a new status change occurs in Zoho Desk, it immediately creates a work item in Azure DevOps. This streamlined process ensures your development team stays updated with every change happening in the customer support arena, enhancing collaboration and efficiency across different departments. No need for manual checks or copy-pasting, enabling your team to focus on what matters most.

Keep your development tasks flowing smoothly with this workflow. When a new status change occurs in Zoho Desk, it immediately creates a work item in Azure DevOps. This streamlined process ensures your development team stays updated with every change happening in the customer support arena, enhancing collaboration and efficiency across different departments. No need for manual checks or copy-pasting, enabling your team to focus on what matters most.

  1. When this happens...
    Zoho DeskZoho Desk
    New Status Change

    Triggers when a status of ticket is changed.

    TriggerInstant
  2. automatically do this!
    Azure DevOpsAzure DevOps
    Create Work Item

    Create a new work item.

    ActionWrite
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Supported triggers and actions

    • OrganizationRequired

    Trigger
    Instant
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    • OrganizationRequired

    Trigger
    Instant
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    • OrganizationRequired

    Trigger
    Instant
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    • OrganizationRequired

    • DepartmentRequired

    • StatusRequired

    Trigger
    Instant
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    • OrganizationRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    • DepartmentRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    • DepartmentRequired

    • Direction

    Trigger
    Instant
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    • OrganizationRequired

    • DepartmentRequired

    Trigger
    Instant
    Try It
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About Azure DevOps

Azure DevOps is where teams manage, develop, and deliver software in the cloud. Azure DevOps provides free, private Git project hosting for up to 5 users, project and test management tools, build and CI, and team collaboration. Connect using the development tools of your choice, including Visual Studio, Eclipse, Xcode, and more.

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  • Developer Tools
  • Microsoft

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About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.
Learn more

Related categories

  • Customer Support
  • Zoho