BenchmarkONE + Reamaze
Add tags in BenchmarkONE from new Reamaze conversations
If your support team is using Reamaze to have conversations with your customers, make sure everyone is kept in the loop by tagging those customers in BenchmarkONE. You can automatically tag contacts who have started a new conversation in Reamaze so that you can easily track which of your customers are in communication with your support staff!
If your support team is using Reamaze to have conversations with your customers, make sure everyone is kept in the loop by tagging those customers in BenchmarkONE. You can automatically tag contacts who have started a new conversation in Reamaze so that you can easily track which of your customers are in communication with your support staff!
- When this happens...New Conversation
Triggered when a new conversation is created.
- automatically do this!Add Tag
Adds tag to contact. If contact does not exist, this action creates contact and adds tags.
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Contact Type
Try ItFilter User Type
Tag
Try ItEmailRequired
Id
Name
CategoryRequired
SubjectRequired
Message BodyRequired
NameRequired
EmailRequired
Message Visibility
Tag
Try ItBodyRequired
VisibilityRequired
Conversation SlugRequired
Mobile NumberRequired
Name
ChannelRequired
SubjectRequired
Message BodyRequired
NameRequired
Mobile NumberRequired
