Intercom Integrations

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How To Get Started With Intercom

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Quickly automate Intercom integrations with Zapier's templates

Add new Intercom users to Mailchimp
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Intercom + Mailchimp
Send new Intercom conversations as Slack channel messages
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Intercom + Slack
Add new rows on Google Sheets for new users on Intercom
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Intercom + Google Sheets
Create or update Intercom users from new Unbounce form submissions
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Unbounce + Intercom

Add new Intercom users from Typeform form entries
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Typeform + Intercom

Add new Facebook Lead Ads leads to Intercom as leads
Premium
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Facebook Lead Ads + Intercom

Add new Intercom users to Mailchimp

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Intercom + Mailchimp

Send new Intercom conversations as Slack channel messages

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Intercom + Slack

Add new rows on Google Sheets for new users on Intercom

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Intercom + Google Sheets

Create or update Intercom users from new Unbounce form submissions

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Unbounce + Intercom

Add new Intercom users from Typeform form entries

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Typeform + Intercom

Add new Facebook Lead Ads leads to Intercom as leads

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Facebook Lead Ads + Intercom

Intercom integration details

Give your marketing and support teams the tools they need to create the best customer experience. Connect Intercom to Zapier for a seamless communication process, and automatically link Intercom to all the other apps you use. Easily pass information to and from other apps to provide customers with the most personalized communication experience possible.

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Supported triggers and actions

What does this mean?

Lead Added Email
Triggers when a Lead enters an email address.
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New Lead
Triggers when a new Lead is created.
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Instant
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- Which Tag?
Trigger
Instant
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New Company
Triggers when a new Company is created.
Trigger
Instant
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New Ticket
Triggers when a new Ticket is created in Intercom.
Trigger
Instant
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- Tag
Trigger
Instant
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- UpdatesRequired
- Update sample
Trigger
Instant
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New Unsubscription
Triggers when a user unsubscribes from Intercom.io emails.
Trigger
Instant
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- Contact identifier typeRequired
- Tag selection method
Action
Write
- User Association Note
- CompanyRequired
- Warning
- Name
- Website
- Size
- Monthly Revenue
- Plan
- Industry
- Custom Attributes
Action
Write
- Contact identifier typeRequired
- TagRequired
Action
Write
- Contact Identifier
- Message BodyRequired
Action
Write
- CompanyRequired
- Tag NameRequired
- Untag?
Action
Write
- Lookup EmailRequired
- Full Name
- User ID
- Company ID
- Unsubscribed From Emails
- Phone Number
- Created At
- IP Address
- Custom Attributes
Action
Write
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Search ModeRequired
- Search ValueRequired
Action
Search
- Search Mode
- Search Value
- User Association Note
- Company NameRequired
- Plan
- Size
- Website
- Industry
- Custom Attributes
- Monthly Revenue
Action
Search or write

Lead Converted to User
Triggers when a lead converts to a user.
Trigger
Instant
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Contact Replied
Triggers when a Contact replies to a Conversation in Intercom.
Trigger
Instant
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- Message body format
Trigger
Instant
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New Conversation
Triggers when a new Conversation is created by a User in Intercom.
Trigger
Instant
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New User
Triggers when a new User is created.
Trigger
Instant
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Updated Contact
Triggers when a Contact is updated in Intercom.
Trigger
Instant
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- Which Tag?
Trigger
Instant
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- EmailRequired
- Note TextRequired
Action
Write
- Event nameRequired
- Created at
- Contact identifier typeRequired
- Metadata
Action
Write
- Ticket typeRequired
- Contact IDRequired
- Company ID
Action
Write
- Conversation IDRequired
- Reply TypeRequired
- Reply BodyRequired
- Attachments
Action
Write
- FromRequired
- ToRequired
- Message TypeRequired
- BodyRequired
- Subject
- Template
- Create Conversation Without Contact Reply?
Action
Write
- Lead ID
- Full Name
- Email
- Phone Number
- Unsubscribed From Emails
- Created At
- IP Address
- Custom Attributes
Action
Write
- EmailRequired
- Custom Attributes
- Created At
- User ID
- Full Name
- IP Address
Action
Write
- Search Mode
- Search Value
Action
Search
- Search ModeRequired
- Search ValueRequired
Action
Search
- Search ModeRequired
- Search ValueRequired
- Lead ID
- Full Name
- Email
- Phone Number
- Unsubscribed From Emails
- Created At
- IP Address
- Custom Attributes
Action
Search or write

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.

Learn more Help

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Google Sheets

HubSpot

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Pipedrive

Mailchimp

Typeform

ActiveCampaign

Unbounce

Zendesk

Google Sheets

HubSpot

Salesforce

Pipedrive

Mailchimp

Typeform

Google Sheets

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Salesforce

Pipedrive

Mailchimp

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ActiveCampaign

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Zendesk

Join millions worldwide who automate their work using Zapier

Add new Intercom users to Mailchimp

Send new Intercom conversations as Slack channel messages

Add new rows on Google Sheets for new users on Intercom

Create or update Intercom users from new Unbounce form submissions

Add new Intercom users from Typeform form entries

Add new Facebook Lead Ads leads to Intercom as leads

Add new Intercom users to Mailchimp

Send new Intercom conversations as Slack channel messages

Add new rows on Google Sheets for new users on Intercom

Create or update Intercom users from new Unbounce form submissions

Add new Intercom users from Typeform form entries

Add new Facebook Lead Ads leads to Intercom as leads

Intercom integration details

Lead Added Email

New Lead

Tag Added to Lead

New Company

New Ticket

Tag Added to Conversation

Updated Ticket

New Unsubscription

Add Tag to Contact

Create or Update Company

Remove Tag From Contact

Send Incoming Message

Add/Remove Tag on Company

Create/Update User

API Request (Beta)

Find Lead

Find or Create Company

Lead Converted to User

Contact Replied

New Closed Conversation

New Conversation

New User

Updated Contact

Tag Added to User

Add Note

Create Data Event

Create Ticket

Reply to Conversation

Send Message to Contact

Create/Update Lead

Create User

Find Company

Find User

Find or Create Lead

About Intercom