Send messages to Intercom contacts when new or updated incidents occur in Better Stack
Stay on top of incidents within the Better Stack app and communicate quickly with your contacts. This workflow springs into action whenever a new or updated incident occurs in Better Stack, instantly sending a message to a contact via Intercom. It ensures your team remains informed, helping in swift incident resolution and improved customer communication.
Stay on top of incidents within the Better Stack app and communicate quickly with your contacts. This workflow springs into action whenever a new or updated incident occurs in Better Stack, instantly sending a message to a contact via Intercom. It ensures your team remains informed, helping in swift incident resolution and improved customer communication.
- When this happens...New or Updated Incident
Triggers when new incidents are created, or when existing incidents are updated.
- automatically do this!Send Message to Contact
Sends a message to a contact.
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New or Updated Incident
Triggers when new incidents are created, or when existing incidents are updated.
Try ItIncident IDRequired
Acknowledged by
Short name
Brief SummaryRequired
Description
Requester emailRequired
Escalation policy ID
Alert settings - Call
Alert settings - Text
Alert settings - Email
Alert settings - Push notification
Team alert wait time
Incident IDRequired
On-Call Contact Changed
Triggers when an on-call contact changes.
Try ItIncident IDRequired
ContentRequired
Comment by
Incident IDRequired
Resolved by
Date & Time