Send private channel messages in Slack when bookings are cancelled in BookingKoala
Streamline your customer service with this simplified workflow between BookingKoala and Slack. Whenever a customer cancels a booking on BookingKoala, a private channel message is instantly posted in Slack. By keeping your team instantly informed of booking changes, they can proactively manage operations and provide excellent customer service. This integration improves internal communication and fosters a more responsive business environment.
Streamline your customer service with this simplified workflow between BookingKoala and Slack. Whenever a customer cancels a booking on BookingKoala, a private channel message is instantly posted in Slack. By keeping your team instantly informed of booking changes, they can proactively manage operations and provide excellent customer service. This integration improves internal communication and fosters a more responsive business environment.
- When this happens...Booking Cancelled
Triggered when booking is cancelled.
- automatically do this!Send Private Channel Message
Triggers when a new message is posted to a specific #private-channel or multi-dm.
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Booking Card Hold
Triggered when booking's card put on hold.
Try ItBooking Charge Declined
Triggered when booking charge is declined.
Try ItBooking Cancelled
Triggered when booking is cancelled.
Try ItCustomer Updated
Triggers when a customer is updated (does not trigger on Notes, Addresses, or Billing Info).
Try It