Send private channel messages in Slack for new ratings in BookingKoala
Stay on top of your customer feedback in real time with this handy automation. Whenever you receive a new rating in BookingKoala, this workflow sends a message to your private Slack channel, letting your team review and respond promptly. Enhance your customer service and responsiveness effortlessly.
Stay on top of your customer feedback in real time with this handy automation. Whenever you receive a new rating in BookingKoala, this workflow sends a message to your private Slack channel, letting your team review and respond promptly. Enhance your customer service and responsiveness effortlessly.
- When this happens...New Rating
Triggers when a customer rates your service.
- automatically do this!Send Private Channel Message
Triggers when a new message is posted to a specific #private-channel or multi-dm.
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Booking Card Hold
Triggered when booking's card put on hold.
Try ItBooking Charge Declined
Triggered when booking charge is declined.
Try ItBooking Cancelled
Triggered when booking is cancelled.
Try ItCustomer Updated
Triggers when a customer is updated (does not trigger on Notes, Addresses, or Billing Info).
Try It