BookingKoala + Slack

Send private channel messages in Slack for new ratings in BookingKoala

Stay on top of your customer feedback in real time with this handy automation. Whenever you receive a new rating in BookingKoala, this workflow sends a message to your private Slack channel, letting your team review and respond promptly. Enhance your customer service and responsiveness effortlessly.

When this happens...
New Rating
Triggers when a customer rates your service.
TriggerInstant
automatically do this!
Send Private Channel Message
Triggers when a new message is posted to a specific #private-channel or multi-dm.
ActionWrite

Start free with email

Start free with Google

Start free with email

Start free with Google

Free forever for core features
14 day trial for premium features & apps

Supported triggers and actions

What does this mean?

Booking Card Hold
Triggered when booking's card put on hold.
Trigger
Instant
Try It
Booking Charge Declined
Triggered when booking charge is declined.
Trigger
Instant
Try It
Booking Cancelled
Triggered when booking is cancelled.
Trigger
Instant
Try It
Customer Updated
Triggers when a customer is updated (does not trigger on Notes, Addresses, or Billing Info).
Trigger
Instant
Try It
Charge Invoice
Triggered when invoice is partially paid/ fully paid.
Trigger
Instant
Try It

New Customer
Triggers when a customer is created.
Trigger
Instant
Try It
New Quote
Triggered when quote is created.
Trigger
Instant
Try It

Provider Deleted
Triggers when a provider is deleted.
Trigger
Instant
Try It
Provider Updated
Triggers when a provider profile is updated.
Trigger
Instant
Try It
Update Invoice
Triggered when invoice is updated.
Trigger
Instant
Try It
New Channel
Triggers when a new #channel is created.
Trigger
Instant
Try It
- Include Alias
Trigger
Instant
Try It
- User Name
- Highlight Word
- Trigger for Bot Messages?
Trigger
Instant
Try It
- Channel
- Reaction
- User
Trigger
Instant
Try It
New User
Triggers when a new Slack user is created / first joins your org.
Trigger
Instant
Try It
- ChannelRequired
- UsersRequired
Action
Write
- Send Multi Message
- Message TextRequired
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap Id
Action
Write
- ChannelRequired
- Message TextRequired
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap Id
- File
- Thread
- Send Channel Message?
Action
Write
- First Name
- Last Name
- Title
- Email
- User
Action
Write
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
Retrieve Thread Messages
This action retrieves all the messages sent to a specific thread in a selected channel.
Action
Write
Create Private Channel
This action creates a private channel in Slack.
Action
Write
Edit Message
This action updates a specific message on Slack. You need to provide the Channel ID, the Timestamp of the message to be edited, the new text for the message, and a boolean to indicate if you want to edit a bot message.
Action
Write
- Search QueryRequired
- Sort By
- Sort Direction
Action
Search
- IDRequired
- Return Raw Results?
Action
Search
- UsernameRequired
- Return Raw Results?
Action
Search

Booking Charged
Triggered when booking is charged.
Trigger
Instant
Try It
Booking Completed
Triggers when a booking is completed.
Trigger
Instant
Try It
New Invoice
Triggered when invoice is created.
Trigger
Instant
Try It
Booking Deleted
Triggered when booking is deleted.
Trigger
Instant
Try It
New Booking
Triggers when a booking is created.
Trigger
Instant
Try It
New Provider
Triggers when a provider is created.
Trigger
Instant
Try It
New Rating
Triggers when a customer rates your service.
Trigger
Instant
Try It
Provider Payout
Triggers when provider payments paid
Trigger
Instant
Try It
Booking Updated
Triggers when a booking is updated.
Trigger
Instant
Try It
- Trigger for Bot Messages?
Trigger
Instant
Try It
- ChannelRequired
- Trigger for Bot Messages?
Trigger
Instant
Try It
- Channel
- User Name
- Shared
Trigger
Instant
Try It
- ChannelRequired
- Trigger for Bot Messages?
Trigger
Instant
Try It
New Saved Message
Triggers when you save a message.
Trigger
Instant
Try It
- TextRequired
- Remind when?Required
- Remind who?
Action
Write
- ChannelRequired
- Message TextRequired
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- File
- Thread
- Send Channel Message?
- Zap Id
Action
Write
- Channel NameRequired
Action
Write
- ChannelRequired
- TopicRequired
Action
Write
- Status Text
- Status Emoji
- Expiration Time
Action
Write
Delete Message
This action deletes an existing message in a specific channel on Slack. You need to provide the channel ID and the message timestamp as inputs.
Action
Write
Remove User from Channel
This action removes a specified user from a specified channel in Slack.
Action
Write
Find Public Channel
This action will find a public channel in Slack using either the channel's ID or name.
Action
Write
Get Message by Timestamp
This action retrieves a specific message from a conversation history in Slack using the message's timestamp.
Action
Write
- EmailRequired
- Return Raw Results?
Action
Search
- Full NameRequired
- Return Raw Results?
Action
Search

About BookingKoala

BookingKoala is a booking platform for service businesses such as cleaning, dog walking, spa, and tutoring services.

Learn more

Related categories

Scheduling & Booking

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

Learn more

Related categories

Team Chat

BookingKoala + Slack

Send private channel messages in Slack for new ratings in BookingKoala

Booking Card Hold

Booking Charge Declined

Booking Cancelled

Customer Updated

Charge Invoice

New Customer

New Quote

Provider Deleted

Provider Updated

Update Invoice

New Channel

New Team Custom Emoji

New Mention

New Reaction Added

New User

Invite User to Channel

Send Direct Message

Send Private Channel Message

Update Profile

API Request (Beta)

Retrieve Thread Messages

Create Private Channel

Edit Message

Find Message

Find User by ID

Find User by Username

Booking Charged

Booking Completed

New Invoice

Booking Deleted

New Booking

New Provider

New Rating

Provider Payout

Booking Updated

New Public Message Posted Anywhere

New Message Posted to Channel

New File

New Message Posted to Private Channel

New Saved Message

Add Reminder

Send Channel Message

Create Channel

Set Channel Topic

Set Status

Delete Message

Remove User from Channel

Find Public Channel

Get Message by Timestamp

Find User by Email

Find User by Name

About BookingKoala

Related categories

About Slack

Related categories

Similar apps

Chatwork

Microsoft Teams

Twist

Related Zap Templates

Related Zap Templates