Calendly + Zendesk

Add comments to Zendesk tickets when new Calendly invitees are created

Stay organized and save time with this Calendly and Zendesk integration. Whenever a new invitee schedules a meeting through Calendly, a comment will be added to an existing ticket in Zendesk, ensuring your support team has all the information they need to manage appointments and provide excellent customer service. This workflow streamlines your scheduling process and keeps your Zendesk tickets up-to-date with the latest meeting details.

Stay organized and save time with this Calendly and Zendesk integration. Whenever a new invitee schedules a meeting through Calendly, a comment will be added to an existing ticket in Zendesk, ensuring your support team has all the information they need to manage appointments and provide excellent customer service. This workflow streamlines your scheduling process and keeps your Zendesk tickets up-to-date with the latest meeting details.

  1. When this happens...
    CalendlyCalendly
    Invitee Created

    Triggers when an invitee schedules an event

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Add Comment to Ticket

    Add a Comment to an existing Ticket.

    ActionWrite
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Supported triggers and actions

    • Webhook subscription scopeRequired

    Trigger
    Instant
    Try It
    • Webhook subscription scopeRequired

    Trigger
    Instant
    Try It
  • Calendly triggers, actions, and search

    Cancel Scheduled Event

    Cancels a scheduled event with a specified reason for the cancellation.

    Action
    Write
    • SearchRequired

    Action
    Search
    • Webhook subscription scopeRequired

    Trigger
    Instant
    Try It
    • Event NameRequired

    • Host UserRequired

    • Co-hosts

    • Duration (in minutes)Required

    • Time Zone

    • Start DateRequired

    • End DateRequired

    • Location Kind

    • Location

    • Additional Location Info

    Action
    Write
  • Calendly triggers, actions, and search

    Mark Invitee as No Show

    Marks a specific invitee as a no show.

    Action
    Write
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
calendly logo
calendly logo

About Calendly

Calendly is an elegant and simple scheduling tool for businesses that eliminates email back and forth. It helps save time so that businesses can provide great service and increase sales.
Learn more

Related categories

  • Scheduling & Booking
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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