Calendly + Zendesk
Create tickets in Zendesk when invitees cancel in Calendly
Manage your customer support effectively with this seamless workflow. When an invitee cancels an appointment in Calendly, it will initiate a prompt to create a ticket in Zendesk. This automation ensures that every cancellation does not slip through the cracks, enabling your support team to handle any potential issues more efficiently.
Manage your customer support effectively with this seamless workflow. When an invitee cancels an appointment in Calendly, it will initiate a prompt to create a ticket in Zendesk. This automation ensures that every cancellation does not slip through the cracks, enabling your support team to handle any potential issues more efficiently.
- When this happens...Invitee Canceled
Triggers when an invitee cancels a scheduled event.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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Webhook subscription scopeRequired
Try ItWebhook subscription scopeRequired
Try ItCancel Scheduled Event
Cancels a scheduled event with a specified reason for the cancellation.
SearchRequired
Webhook subscription scopeRequired
Try ItEvent NameRequired
Host UserRequired
Co-hosts
Duration (in minutes)Required
Time Zone
Start DateRequired
End DateRequired
Location Kind
Location
Additional Location Info
Mark Invitee as No Show
Marks a specific invitee as a no show.
New Group
Triggers when a new group is created.
Try It
