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Call Tools PCC Integrations

Call Tools PCC Help & Support

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LeadConnector

Marketing Automation

Google Sheets

Google, Spreadsheets

Salesforce

CRM (Customer Relationship Management)

Facebook Lead Ads

Ads & Conversion, Facebook

HubSpot

Marketing Automation

Podio

Project Management

Pipedrive

CRM (Customer Relationship Management)

Follow Up Boss

CRM (Customer Relationship Management)

monday.com

Project Management

LeadConnector

Marketing Automation

Google Sheets

Google, Spreadsheets

Salesforce

CRM (Customer Relationship Management)

Facebook Lead Ads

Ads & Conversion, Facebook

HubSpot

Marketing Automation

Podio

Project Management

LeadConnector

Marketing Automation

Google Sheets

Google, Spreadsheets

Salesforce

CRM (Customer Relationship Management)

Facebook Lead Ads

Ads & Conversion, Facebook

HubSpot

Marketing Automation

Podio

Project Management

Pipedrive

CRM (Customer Relationship Management)

Follow Up Boss

CRM (Customer Relationship Management)

monday.com

Project Management

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Quickly automate Call Tools PCC integrations with Zapier's templates

Add new calendar events in Call Tools PCC as detailed events in Google Calendar
Details
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Call Tools PCC + Google Calendar
Create Zoho CRM module entries from new call disposition events in Call Tools PCC
Premium
Details
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Call Tools PCC + Zoho CRM
Create Pipedrive people from new call disposition events in Call Tools PCC
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Call Tools PCC + Pipedrive
Create Pipedrive deals from new call disposition events in Call Tools PCC
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Call Tools PCC + Pipedrive

Add new calendar events in Calltools PCC as events in Microsoft Office 365
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Call Tools PCC + Microsoft Office 365

Create Podio tasks from new calendar events in Call Tools PCC
Details
Try it
Call Tools PCC + Podio

Add new calendar events in Call Tools PCC as detailed events in Google Calendar

Call Tools PCC + Google Calendar

Create Zoho CRM module entries from new call disposition events in Call Tools PCC

Premium

Call Tools PCC + Zoho CRM

Create Pipedrive people from new call disposition events in Call Tools PCC

Call Tools PCC + Pipedrive

Create Pipedrive deals from new call disposition events in Call Tools PCC

Call Tools PCC + Pipedrive

Add new calendar events in Calltools PCC as events in Microsoft Office 365

Call Tools PCC + Microsoft Office 365

Create Podio tasks from new calendar events in Call Tools PCC

Call Tools PCC + Podio

Supported triggers and actions

What does this mean?

New Calendar Event
Triggers when a new calendar event is created by an agent in Call Tools.
Trigger
Instant
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New Call Disposition Event
Triggers when a new call disposition is created by an agent in Call Tools.
Trigger
Instant
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New Contact
Triggers when a individual new contact is created by an user or over the API. Does not trigger for bulk contact creation processes such as CSV imports of contacts.
Trigger
Instant
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New Email
Triggers when a new email is sent by a agent in Call Tools.
Trigger
Instant
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New Goal Achievement
Triggers when a new goal achievement is created by an agent or an automation in Call Tools.
Trigger
Instant
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New Opportunity
Triggers when a new opportunity is created by an agent or automation in Call Tools.
Trigger
Instant
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New SMS
Triggers when a SMS message is sent or received within Call Tools.
Trigger
Instant
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New Connector Button Click
Triggers when an agent clicks a connector button on the agent dashboard in Call Tools.
Trigger
Instant
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- Add Tags
- Add To Buckets
- User Distribution Queue ID
Action
Write
- Contact IDRequired
- Tag IDRequired
Action
Write
- Contact IDRequired
Action
Write
- Calendar Event Type IDRequired
Action
Search
- Contact IDRequired
Action
Search
- Contact IDRequired
Action
Search
- Contact IDRequired
Action
Search
- Tag IDRequired
Action
Search
- User IDRequired
Action
Search
- Phone NumberRequired
Action
Search
- Phone Number
- Area Code
- Ready
- Status
- Do Not Contact
- Address
- City
- State
- Zip Code (postal code)
- County
- Country
- Contact Disposition ID
- Last Agent Call Disposition ID
- First Name
- Last Name
- Owned By User ID (uuid)
- Last Call System Disposition
- Add Tags
- Add To Buckets
- User Distribution Queue ID
Action
Search or write

New Phone Call
Triggers when a new phone call is created (after the call ends). Note that depending how fast the agent saves a call disposition, the agent selected call disposition might not be available on the Call object. Use the "Created Call Disposition" trigger instead of the agent call disposition id is needed.
Trigger
Instant
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New Support Case
Triggers when an agent in Call Tools creates a new support case with one of your callers. This is not a case opened with Call Tools support.
Trigger
Instant
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New Contact Disposition Event
Triggers when a contact disposition is updated.
Trigger
Instant
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New Email Address
Triggers when a new email address is added to a contact. Does not trigger for bulk processes such as CSV contact imports.
Trigger
Instant
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New Note
Triggers when an agent in Call Tools saves a new note on a contact.
Trigger
Instant
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New Phone Number
Triggers when a new phone number is created and added to a contact. Does not trigger for bulk phone number creation on processes such as CSV import of contacts.
Trigger
Instant
Try It
New Contact Tag Event
Triggers when an agent adds or removes a tag on a contact. Does not trigger for bulk tag operations during a CSV contact import or a bulk update/tagging of contacts.
Trigger
Instant
Try It
- Bucket IDRequired
- Contact IDRequired
Action
Write
- EntryRequired
- Scrub Existing Contacts
Action
Write
- Contact IDRequired
- Contact Disposition
- Last Call Agent Disposition
- Ready [to Contact]
- Status
- Do Not Contact
- Suppress Until [Future DateTime]
- Owned By [User ID]
- Add Tags
- Remove Tags
- Add To Buckets
- Remove From Buckets
- User Distribution Queue ID
Action
Write
- Contact IDRequired
Action
Write
- Call Disposition IDRequired
Action
Search
- Contact Disposition IDRequired
Action
Search
- Contact IDRequired
Action
Search
- Phone Number IDRequired
Action
Search
- User IDRequired
Action
Search
- Phone Number
- Area Code
- Ready
- Status
- Do Not Contact
- Address
- City
- State
- Zip Code (postal code)
- County
- Country
- Contact Disposition ID
- Last Agent Call Disposition ID
- First Name
- Last Name
- Owned By User ID (uuid)
- Last Call System Disposition
Action
Search
- Phone NumberRequired
- Contact ID
Action
Search
- Phone NumberRequired
- Add Tags
- Add To Buckets
- User Distribution Queue ID
Action
Search or write

About Call Tools PCC

Call Tools is a multi-channel cloud contact center and hosted pbx with a data centric focus.

Learn more Help

Related categories

Phone & SMS