Call Tools PCC + Google Calendar
Create new Google Calendar events from new Call Tools PCC calendar events
Stay organized and ensure that you never miss a call with this efficient workflow. When a new event is added in Call Tools PCC, this process will promptly schedule a corresponding event in your Google Calendar. This bridge offers the convenience of real-time updates, saving you the time and hassle of manual entry. Not only does it make managing your appointments easier, but it also ensures consistency across both platforms.
Stay organized and ensure that you never miss a call with this efficient workflow. When a new event is added in Call Tools PCC, this process will promptly schedule a corresponding event in your Google Calendar. This bridge offers the convenience of real-time updates, saving you the time and hassle of manual entry. Not only does it make managing your appointments easier, but it also ensures consistency across both platforms.
- When this happens...New Calendar Event
Triggers when a new calendar event is created by an agent in Call Tools.
- automatically do this!Create Calendar
Triggers when a calendar is created.
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New Calendar Event
Triggers when a new calendar event is created by an agent in Call Tools.
Try ItNew Call Disposition Event
Triggers when a new call disposition is created by an agent in Call Tools.
Try ItNew Contact
Triggers when a individual new contact is created by an user or over the API. Does not trigger for bulk contact creation processes such as CSV imports of contacts.
Try ItNew Email
Triggers when a new email is sent by a agent in Call Tools.
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New Phone Call
Triggers when a new phone call is created (after the call ends). Note that depending how fast the agent saves a call disposition, the agent selected call disposition might not be available on the Call object. Use the "Created Call Disposition" trigger instead of the agent call disposition id is needed.
Try ItNew Support Case
Triggers when an agent in Call Tools creates a new support case with one of your callers. This is not a case opened with Call Tools support.
Try ItNew Contact Disposition Event
Triggers when a contact disposition is updated.
Try ItNew Email Address
Triggers when a new email address is added to a contact. Does not trigger for bulk processes such as CSV contact imports.
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