Call Tools PCC + Zoho CRM

Create new Zoho CRM modules from new Call Tools PCC phone calls

Keep track of all new phone calls from your Call Tools PCC app by seamlessly adding them to your Zoho CRM as a new module entry. With this workflow, every new call recorded in Call Tools PCC will result in an industry-grade CRM module update in Zoho, ensuring you stay up-to-date with every conversation. Simplify your CRM updates and focus on your customer interactions rather than manual data entry.

Keep track of all new phone calls from your Call Tools PCC app by seamlessly adding them to your Zoho CRM as a new module entry. With this workflow, every new call recorded in Call Tools PCC will result in an industry-grade CRM module update in Zoho, ensuring you stay up-to-date with every conversation. Simplify your CRM updates and focus on your customer interactions rather than manual data entry.

  1. When this happens...
    Call Tools PCCCall Tools PCC
    New Phone Call

    Triggers when a new phone call is created (after the call ends). Note that depending how fast the agent saves a call disposition, the agent selected call disposition might not be available on the Call object. Use the "Created Call Disposition" trigger instead of the agent call disposition id is needed.

    TriggerInstant
  2. automatically do this!
    Zoho CRMZoho CRM
    Create Module Entry

    Creates a new entry in a module

    ActionWrite
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Supported triggers and actions

What does this mean?
call-tools-pcc logo
call-tools-pcc logo

About Call Tools PCC

Call Tools is a multi-channel cloud contact center and hosted pbx with a data centric focus.
Learn more

Related categories

  • Phone & SMS
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zoho-crm logo

About Zoho CRM

Zoho CRM is a web-based CRM designed to attract, retain, and satisfy customers to grow your business.

Related categories

  • CRM (Customer Relationship Management)
  • Zoho

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