Chargify + Freshservice

Create Freshservice tickets for new Chargify customers

Keep track of new Chargify customers efficiently by generating a ticket in Freshservice. This workflow creates a Freshservice ticket each time a new customer signs up on Chargify. This process ensures that each new customer's information is immediately recorded, streamlining your customer support and enabling swift response to any necessary service requests. Enhance your customer service management with this seamless process.

Keep track of new Chargify customers efficiently by generating a ticket in Freshservice. This workflow creates a Freshservice ticket each time a new customer signs up on Chargify. This process ensures that each new customer's information is immediately recorded, streamlining your customer support and enabling swift response to any necessary service requests. Enhance your customer service management with this seamless process.

  1. When this happens...
    ChargifyChargify
    New Customer

    Triggers when a customer is added.

    TriggerScheduled
  2. automatically do this!
    FreshserviceFreshservice
    Create Ticket

    Create a ticket in Freshservice for your domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Chargify triggers, actions, and search

    New Customer

    Triggers when a customer is added.

    Trigger
    Scheduled
    Try It
  • Chargify triggers, actions, and search

    New Subscription

    Triggers when a new subscription is created.

    Trigger
    Scheduled
    Try It
  • Chargify triggers, actions, and search

    Updated Subscription

    Triggers when a subscription is updated.

    Trigger
    Scheduled
    Try It
    • First Name

    • Last Name

    • EmailRequired

    • Cc Emails

    • Organization

    • Reference

    • Address

    • Address 2

    • City

    • State

    • Zip

    • Country

    • Phone

    Action
    Write
  • Chargify triggers, actions, and search

    New Invoice

    Triggers when a new invoice is created.

    Trigger
    Scheduled
    Try It
    • Event TriggerRequired

    Trigger
    Scheduled
    Try It
    • Type of discountRequired

    • Product FamilyRequired

    • NameRequired

    • CodeRequired

    • DescriptionRequired

    • Allow Negative Balance

    • Recurring

    • End Date

    • Stackable

    • Compounding Strategy

    • Restricted Products

    • Restricted Components

    Action
    Write
    • ProductRequired

    • NameRequired

    • Handle

    • Price In CentsRequired

    • IntervalRequired

    • Interval UnitRequired

    • Trial Price In Cents

    • Trial Interval

    • Trial Interval Unit

    • Trial Type

    • Initial Charge In Cents

    • Initial Charge After Trial

    • Expiration Interval

    • Expiration Interval Unit

    Action
    Write
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chargify logo

About Chargify

Chargify is a Recurring Billing and Subscription Management tool platform that's designed to remove billing bottlenecks and give teams the speed and flexibility to grow faster.
Learn moreHelp

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  • Payment Processing

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freshservice logo

About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.
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