ClickHelp + ServiceNow
Create records in a ServiceNow table for new negative reader feedback in ClickHelp
When new detailed negative reader feedback is received in ClickHelp, a record is automatically created in a specific ServiceNow table, streamlining issue tracking and resolution.
When new detailed negative reader feedback is received in ClickHelp, a record is automatically created in a specific ServiceNow table, streamlining issue tracking and resolution.
- When this happens...Negative Feedback Received
Triggers when a new detailed negative reader feedback is received.
- automatically do this!Create Record
Triggers when a new record is created.
- Free forever for core features
- 14 day trial for premium features & apps
Negative Feedback Received
Triggers when a new detailed negative reader feedback is received.
Try ItTopic Updated
Triggers when a topic is updated.
Try ItProject IDRequired
Output File NameRequired
Project IDRequired
Topic IDRequired
Topic Title
Topic Body
Topic StatusRequired
Show in TOC
TOC Node Ordinal Number
TOC Node Caption
Index Keywords
Topic Created
Triggers when a new topic is created.
Try ItTranslation Document Updated
Triggers when a translation document is updated.
Try ItLoginRequired
EmailRequired
User TypeRequired
First Name
Middle Name
Last Name
Is Don't Send Email
Publication IDRequired
Output FormatRequired
Output File NameRequired
FTP Host Name
About ClickHelp
ClickHelp is an all-in-one online documentation platform which helps you author, host, translate and deliver your public and private docs.
Related categories
About ServiceNow
ServiceNow specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).