Create tickets in Zendesk for new entries in Cognito Forms
Streamline your customer service process with this automation. When a new entry is submitted in Cognito Forms, a ticket is promptly created in Zendesk. This workflow not only expedites your response time, but also ensures no customer query goes unnoticed, enhancing their experience with your service.
Streamline your customer service process with this automation. When a new entry is submitted in Cognito Forms, a ticket is promptly created in Zendesk. This workflow not only expedites your response time, but also ensures no customer query goes unnoticed, enhancing their experience with your service.
- When this happens...New Entry
Triggers when someone fills out your form.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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