Common Room + Zendesk

Create new Common Room activities from new Zendesk tickets

Whenever a new ticket shows up in your Zendesk app, this proactive workflow ensures that it directly results in the addition of an activity from a third-party source in the Common Room app. This smooth process eliminates the need to manually track and update activity from Zendesk to Common Room, saving you significant time and effort. Benefit from a well-structured and streamlined approach to churn through your tickets while keeping your Common Room app up-to-date.

Whenever a new ticket shows up in your Zendesk app, this proactive workflow ensures that it directly results in the addition of an activity from a third-party source in the Common Room app. This smooth process eliminates the need to manually track and update activity from Zendesk to Common Room, saving you significant time and effort. Benefit from a well-structured and streamlined approach to churn through your tickets while keeping your Common Room app up-to-date.

  1. When this happens...
    ZendeskZendesk
    New Ticket

    Triggers when a new ticket is created. Optionally select an organization.

    TriggerScheduled
  2. automatically do this!
    Common RoomCommon Room
    Add Activity From Third Party Source

    Adds an activity to a contact in your room.

    ActionWrite
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Supported triggers and actions

  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New Organization

    Triggers when a new organization is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New User

    Triggers when a new user is created.

    Trigger
    Scheduled
    Try It
common-room logo
common-room logo

About Common Room

Common Room is the intelligent community growth platform that helps you deepen relationships, build better products, and drive business impact.
Learn more

Related categories

  • CRM (Customer Relationship Management)

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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