ConnectWise Manage + PagerDuty
Create tickets in ConnectWise Manage for new or updated incidents in PagerDuty
Keep your IT service management sleek and efficacious with this PagerDuty-ConnectWise Manage workflow. Once set up, this automation springs into action each time there's a new or updated incident in PagerDuty, instantly creating a ticket in ConnectWise Manage. This seamless process streamlines incident response, saving time and ensuring your team stays in the loop with every incident update. Say goodbye to manual updates and focus on resolving issues swiftly!
Keep your IT service management sleek and efficacious with this PagerDuty-ConnectWise Manage workflow. Once set up, this automation springs into action each time there's a new or updated incident in PagerDuty, instantly creating a ticket in ConnectWise Manage. This seamless process streamlines incident response, saving time and ensuring your team stays in the loop with every incident update. Say goodbye to manual updates and focus on resolving issues swiftly!
- When this happens...New or Updated Incident
Triggers when new incidents are created, or when existing incidents change state.
- automatically do this!Create Ticket
Creates a new service desk or project ticket.
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Event Type
Assigned To
Service IDRequired
Try ItIntegration KeyRequired
Incident KeyRequired
Incident Key Filter Regex
Description
Api Docs Info
HTTP MethodRequired
URLRequired
Query String Parameters
Headers
Additional Request Headers
Body
New, Updated or Both
Company Filter
Contact Type Filter
Specific Contact Filter
Try It
Integration KeyRequired
Incident KeyRequired
Incident Key Filter Regex
Description
Integration KeyRequired
DescriptionRequired
Incident Key
Incident Key Filter Regex
Source URL
Source Name
ScheduleRequired
Start TimeRequired
End TimeRequired
New, Updated or Both
Board Filter
Project Filter
Try It
