Transform new Slack messages into ConnectWise Manage tickets
Efficiently handle support requests from your Slack channel by automatically creating tickets in ConnectWise Manage. With this workflow, every time a new message is pushed to Slack, a ticket will be generated in ConnectWise Manage, ensuring prompt assistance for your team members and streamlining your support process.
Efficiently handle support requests from your Slack channel by automatically creating tickets in ConnectWise Manage. With this workflow, every time a new message is pushed to Slack, a ticket will be generated in ConnectWise Manage, ensuring prompt assistance for your team members and streamlining your support process.
- When this happens...New Message Posted to Channel
Triggers when a new message is posted to a specific #channel you choose.
- automatically do this!Create Ticket
Creates a new service desk or project ticket.
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